Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda M. Ledet

SUAMICO

Summary

Knowledgeable Care Manager with strong background in overseeing patient care plans and coordinating with multidisciplinary teams. Proven track record of improving patient outcomes through comprehensive care assessments and personalized intervention strategies. Demonstrated expertise in utilizing effective communication and problem-solving skills to enhance patient satisfaction and streamline care processes.

Overview

3
3
years of professional experience

Work History

Care Manager/Social Worker

Lakeland Care
12.2022 - Current
  • Coordinate and participate in home visits and care conferences involving the members, their support, and providers.
  • Collaborate with RNCM to coordinate acute and primary care services, care transitions, and related follow-up care.
  • Conduct comprehensive, strengths-based assessment of the members’ outcomes, needs, and risks; perform reassessment as condition changes.
  • Develop, coordinate, monitor and evaluate the members’ outcome-based member-centered plans, considering cost and effectiveness in authorizing services and choosing providers.
  • Implement risk mitigation strategies to promote the member’s health, safety and independence while respecting the member’s rights to appeal and grieve.
  • Build and maintain an effective and collaborative working relationship with RNCM partners and various departments/stakeholders.

Pharmacy Clerk/Home Health Technician/Practical Nurse

Krider Pharmacy
08.2013 - 05.2017
  • Provided quality customer service, medication delivery, supply consultation services, and distribution of supplies and equipment while maintaining organized workflow and a safe environment throughout the sales floor.
  • Assisting Pharmacists in filling prescriptions and any other tasks that ensure successful operation of the Pharmacy.
  • Providing exceptional customer service experience at all time
  • Checking blood sugar levels, blood pressure and pulse for customers
  • Managing all cash register operations in a fast-paced environment

Certified Nursing Assistant

Layton Terrace
04.2011 - 08.2011
  • Consistent with each resident’s individual care plan.
  • Assisted in the administration of medications and specialized treatments under the direction of a nurse.

Phlebotomist - Phlebotomy Training Program

Dynacare Laboratories
03.2011 - 04.2011
  • This was a 5-week program emphasizing the skills, theory, and practical applications of phlebotomy. During this clinical course, I had a hands-on experience at medical facilities, long term care facilities and home draws.

Certified Nursing Assistant

Heritage at Deer Creek
04.2010 - 03.2011
  • Assisted residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals.
  • Dementia care monitoring and administration of medications.

Certified Nursing Assistant

Care for All Ages
04.2009 - 06.2010
  • Supervision and Administration of Medication
  • Health, Personal, and Dementia Care Monitoring
  • Planned Group Activities, Cooking Meals, Laundry, Housekeeping, Services and Podiatrist Care

Certified Nursing Assistant

Sisters of St. Joseph
01.2006 - 08.2008
  • Performing Range of Motion Therapy
  • Administered Tube Feeding
  • Provided all the activities of daily living to intellectually and physically disabled children and adults of various ages.

Medical Records Clerk

Aurora Manitowoc Clinic
05.2000 - 03.2006
  • Answering phone calls, filing, copying, faxing, and purging records.

Education

Bachelor of Science - Human Development/Psychology

University of Wisconsin, Green Bay
Green Bay, WI
08-2021

Skills

  • Care planning
  • Case assessments
  • Clinical documentation
  • Service coordination

Timeline

Care Manager/Social Worker

Lakeland Care
12.2022 - Current

Pharmacy Clerk/Home Health Technician/Practical Nurse

Krider Pharmacy
08.2013 - 05.2017

Certified Nursing Assistant

Layton Terrace
04.2011 - 08.2011

Phlebotomist - Phlebotomy Training Program

Dynacare Laboratories
03.2011 - 04.2011

Certified Nursing Assistant

Heritage at Deer Creek
04.2010 - 03.2011

Certified Nursing Assistant

Care for All Ages
04.2009 - 06.2010

Certified Nursing Assistant

Sisters of St. Joseph
01.2006 - 08.2008

Medical Records Clerk

Aurora Manitowoc Clinic
05.2000 - 03.2006

Bachelor of Science - Human Development/Psychology

University of Wisconsin, Green Bay
Amanda M. Ledet