Case Manager known for high productivity and efficiency in task completion. Possesses specialized skills in needs assessment, care plan development, and patient advocacy. Excels at communication, problem-solving, and time management to effectively support clients in achieving care transition goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Care Manager/Social Worker
Hospital Sister Health Systems
Green Bay
12.2016 - Current
Primary case manager for HSHS Inpatient Rehabilitation Program.
Conducted psychosocial assessments and coordinated discharge planning for average caseload of 18-20 patients daily
Lead family meetings with the interdisciplinary care team
Participated in on-call social work team for emergency support.
Cultivated relationships with community resource partners, including Aging and Disability Resource Center, skilled rehab facilities, durable medical equipment agencies, and home care
Supported services across 3 HSHS hospitals: St. Nicolas, St. Vincent, and St. Mary’s in Emergency Department, Oncology, Inpatient Rehabilitation, Neurology, Cardiology, Orthopedics, and Pediatrics
Maintain electronic medical records and documentation within standards of regulatory compliance.
Community Director
Artisan Senior Living
De Pere
12.2016 - 08.2017
Executive Management of a 30 bed Assisted Living Facility including 20+ staff members
Director of general operations of assisted living
Managed safety protocols and planning to ensure resident well-being
Care/case management and care planning for each resident
Developed staff evaluation models to enhance performance assessment
Created staff training outlines and initiatives to promote career development and retention
Managed human resources functions, including payroll and benefits administration.
Marketing and community outreach
Maintaining and budget planning
Outreach Coordinator/Program Director
Curative Connections
Green Bay
07.2006 - 04.2016
Oversaw three Adult Day Programs with 5+ staff and 30 participants.
Guided families and program participants by providing resources and support to enhance their engagement and well-being.
Coordination, recruitment, and supervision of 200+ Volunteers for three counties
Cultivated relationships with human services agencies as a founding member of Aging Network of Brown County, Dementia Friendly Network, and Caregiver Connections.
Hired, evaluated, and supervised program staff.
Program enhancement, evaluation, and development to meet the needs of the community
Managed grant requirements through effective planning, reporting, and sustainability measures to ensure program continuity.
Developing and maintaining multiple program budgets
Maintained State of Wisconsin Certification Standards for adult day programs.
Training and educational programs to staff and families
Created in partnership with the Brookdale Foundation the Mind Movers Early Memory Loss Program
Education
Bachelor of Arts - Social Work
University of Wisconsin
Whitewater, WI
12-2004
Skills
Case management
Psychosocial evaluation
Care plan development
Discharge planning
Crisis intervention strategies
Referral management processes
Resource networking
Electronic records management
Staff training and development
Problem solving and resource utilization
Effective communication skills
Family support services
Certification
Certification as a Social Worker in the State of Wisconsin
Social Worker Clinical/Palliative Care Social Worker at Providence Health & ServicesSocial Worker Clinical/Palliative Care Social Worker at Providence Health & Services
Care Manager- Social Worker Medical Intensive Care Unit at Providence St Joseph HospitalCare Manager- Social Worker Medical Intensive Care Unit at Providence St Joseph Hospital