Gloria Nava-Sanchez
Long Beach,Ca
Summary
Dedicated LCSW with a decade of experience in acute care, specializing in comprehensive care management for vulnerable adult and geriatric populations, including the unhoused and medically complex. Expertise in utilization management and assessing post-acute clinical care needs, combined with strong skills in crisis intervention, case management, and palliative care. Proven track record of fostering positive patient outcomes through exceptional active listening and empathetic communication. Committed to enhancing service delivery in challenging environments.
Overview
12
12
years of professional experience
Work History
Care Manager- Social Worker Medical Intensive Care Unit
Providence St Joseph Hospital
Orange, Ca
02.2015 - Current
- Case manages a 20-bed medical intensive care unit
- Provides psychosocial assessments within 24 hours of admission
- Provides bedside counseling and makes referrals to community agencies
- Collaborates with an interdisciplinary team to facilitate clinical pathways and achievement of desired treatment outcomes
- Coordinates tertiary transfers for critically ill patients
- Experience assessing and managing all new kidney recipients, donors pre- and post- transplants including participating in quarterly meetings with the transplant center team and surgeon
Care Manager- Social Worker Definitive Step-Down Unit
Providence St Joseph Hospital
Orange, Ca
01.2017 - 01.2021
- Case managed a 20-bed unit of patients with chronic pulmonary disease requiring high level oxygen therapies such as BIPAP, High flow oxygen and ventilated patients
- Provided bedside counseling to address psychosocial issues that arise from chronic illness such as anxiety depression, and isolation
- Arranged for Long Term Acute Care transfers as well as skilled nursing
- Arranged oxygen, BIPAP, CPAP and other DME required for a safe discharge
Care Manager-Social Worker Medical Telemetry
Providence St Joseph Hospital
Orange, Ca
01.2015 - 01.2017
- Provided psychosocial assessments for cardiac, neuro and stroke patients
- Provided bedside counseling and made appropriate referrals for ongoing support
- Coordinated transfer to rehab facilities such as at skilled nursing and Inpatient rehab units
Hospice Social Worker
Sanctuary Hospice
Costa Mesa, California
05.2013 - 02.2015
- Provided psychosocial support, case management, resource coordination, social stimulation, companionship, and patient advocacy
- Managed a caseload of 40 patients across Orange County
- Provided psychosocial assessments within state regulation guidelines
- Provided linkage to LTC and IHHS as needed
- Prepared for grief and loss
- Participated in interdisciplinary team meetings
Education
Master of Social Work - Concentration-Health
University of Southern California
Los Angeles, CA05.2013
Bachelor of Arts - English
University of California At Berkeley
Berkeley, CA05.2010
Skills
- Case management
- Psychosocial assessment
- Patient advocacy
- Crisis intervention
- Resource coordination
- Interdisciplinary collaboration
- Care plan development
- Emotional support
- Multitasking capacity
- Effective communication
Personal Information
License: LCSW (lic#94999)
Timeline
Care Manager- Social Worker Definitive Step-Down Unit
Providence St Joseph Hospital
01.2017 - 01.2021
Care Manager- Social Worker Medical Intensive Care Unit
Providence St Joseph Hospital
02.2015 - Current
Care Manager-Social Worker Medical Telemetry
Providence St Joseph Hospital
01.2015 - 01.2017
Hospice Social Worker
Sanctuary Hospice
05.2013 - 02.2015
Master of Social Work - Concentration-Health
University of Southern California
Bachelor of Arts - English
University of California At Berkeley
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