Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amanda Morales

Yakima,WA

Summary

Dynamic healthcare professional with extensive experience at Comprehensive Healthcare, skilled in crisis intervention and team coordination. Proficient in multitasking and conflict resolution, I excel in creating safe environments for clients. BLS certified, I effectively train staff and ensure compliance with regulations, consistently achieving team objectives.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shift Coordinator

Comprehensive Healthcare
03.2024 - Current
  • Shift oversight & team coordination
  • Crisis intervention & de-escalation techniques
  • Set challenging goals and helped team work together to accomplish all objectives.
  • Training new employees and delegated daily tasks and responsibilities.
  • Conflict resolution & problem-solving
  • Documenting & complying with regulations such as HIPPA, Dept. of Health, and Joint Commission.
  • Staff potential client cases and collaborate with interdisciplinary team members in order to evaluate for admission suitability.
  • Maintains a safe and therapeutic environment for adolescent clients by monitoring unit activity and addressing safety concerns proactively.

CNA

Aveanna Healthcare
08.2020 - Current

Provides hands-on personal caare and assistance with ADL's.

Provides transportation to medical appointments and grocery shopping.

Observes and records clients health and vital signs. 

Light housework and meal preparation.


ER Unit Secretary

Yakima Valley Memorial Hospital
03.2022 - 03.2023
  • Multitasking in high-pressure environment
  • Collaboration with Physicians, Nurses, and clinical staff.
  • Coordinating of patient flow
  • Time management and Prioritizing
  • Attention to detail & accuracy of referrals and documentation.
  • Managed and arranged urgent transportation for patients in critical conditions.

CNA

Prestige Post-Acute and Rehab Center
11.2020 - 01.2022

Assisted residents with ADL's.

Monitored and recorded vital signs.

Provided personal hygiene care and bathing.

Answered resident call lights and provided assistance with needed tasks.

Education

Associate degree - Psychology

YVCC
Yakima, WA

High School Diploma - General studies

YVCC
Yakima, WA
12-2021

Skills

  • Pro-Act trained
  • BLS (First Aid/CPR) trained
  • Team Player
  • Proficient at multitasking

Certification

Counselor Agency Affiliated Registration WA State Dept of Health March 2023

Credential Number 61419419


Nursing Assistant Certification WA State Dept of Health October 2012

Credential Number 60305872

Timeline

Shift Coordinator

Comprehensive Healthcare
03.2024 - Current

ER Unit Secretary

Yakima Valley Memorial Hospital
03.2022 - 03.2023

CNA

Prestige Post-Acute and Rehab Center
11.2020 - 01.2022

CNA

Aveanna Healthcare
08.2020 - Current

Associate degree - Psychology

YVCC

High School Diploma - General studies

YVCC