Amanda Mosley
Macon,GA
Summary
Analytical Claims Examiner known for high productivity and efficient task completion. Possess specialized skills in claim investigation, policy interpretation, and dispute resolution. Excel at communication, problem-solving, and decision-making to facilitate fair and timely claim settlements.
Overview
16
16
years of professional experience
Work History
Senior Catastrophic Bodily Injury Claims Examiner
GEICO, Government Employees Insurance
Macon, North Carolina
05.2012 - Current
- Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
- Investigated and evaluated bodily injury claims, to determine liability and extent of damages.
- Conducted interviews with claimants, witnesses, attorneys and other parties involved in cases as needed.
- Maintained a high level of knowledge regarding state-specific laws governing bodily injury claims.
- Communicated with personnel and legal counsel on claims involving litigation.
- Calculated and authorized payment of claims within designated authority level.
- Communicated effectively with policyholders, providing updates and explaining claim processes.
- Managed caseload effectively, prioritizing urgent or high-value claims for prompt attention.
Manager on Duty
Stevi B's
Macon, GA
05.2008 - 05.2012
- Assigned tasks to employees and monitored progress of projects.
- Ensured compliance with safety regulations, company policies, and procedures.
- Created schedules for staff members according to business needs.
- Maintained inventory levels by ordering supplies as needed.
- Audited cash registers at the end of each shift for accuracy.
- Provided guidance and support to team members when needed.
- Interacted with customers regularly to ensure their needs were met.
Skills
- Claims Processing
- Coding systems
- Microsoft Office Suite
- Critical Thinking
- File and Record Management
- Settlement Negotiations
- Casualty and property loss
- Multitasking
- Policy Interpretation
- Verbal Communication
- Liability and coverage
Timeline
Senior Catastrophic Bodily Injury Claims Examiner
GEICO, Government Employees Insurance
05.2012 - Current
Manager on Duty
Stevi B's
05.2008 - 05.2012