Highly motivated and energetic General Manager with a commitment to integrity, upholding Company standards and creating a healthy working culture. People work for people
Overview
11
11
years of professional experience
Work History
Store Manager
GX Louisiana
08.2024 - Current
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Improved customer satisfaction through staff training in customer service and product knowledge.
General Manager
Blaze Pizza
06.2023 - Current
Responsible for all aspects of the business including operations, financial, recruiting, training and development and high scores on ECOSure and corporate audits
General Manager
Cava Grill
06.2022 - 08.2023
Assistant Manager/GMIT
Zoes Kitchen
01.2014 - 06.2023
Responsible for Inventory, hiring, ordering, customer experience and shift management
Stared as a crew member and worked my way up to GM in training
Education
high -
Riverdale High School
Jefferson, LA
01.2001
Skills
Strong knowledge of food safety
Excellent communication skills
Attention to detail
Training and Development
Inventory management
Labor scheduling
Adhering to a budget
Extensive knowledge of P&Ls
Timeline
Store Manager
GX Louisiana
08.2024 - Current
General Manager
Blaze Pizza
06.2023 - Current
General Manager
Cava Grill
06.2022 - 08.2023
Assistant Manager/GMIT
Zoes Kitchen
01.2014 - 06.2023
high -
Riverdale High School
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