Amanda Mulligan
Mac.Bid
Warren,OH
26
years of professional experience
Results-driven Team Leader with a focus on fostering collaboration and achieving organizational goals. Managed teams and oversaw project execution in dynamic work environments, demonstrating reliability and strong organizational skills. Built positive rapport and inspired trust while facilitating cross-departmental collaboration and providing training and mentorship.
Work History
Scan Team Lead
3 Years 1 Month- Led team in executing streamlined operational processes, improving overall efficiency.
- Implemented quality control measures, ensuring adherence to company standards.
- Mentored staff on best practices, fostering skill development and collaboration.
- Developed training materials to enhance employee onboarding and productivity.
- Conducted performance evaluations, providing constructive feedback to support team growth.
- Trained new team members by relaying information on company procedures and safety requirements.
Server
1 Year 4 Months- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
- Cultivated positive relationships with colleagues to achieve team objectives.
- Up-sold alcoholic beverages, appetizers and desserts.
- Prepared for large parties and reservations by anticipating planning and staffing requirements.
- Prepared for large parties and reservations, anticipating planning and staffing needs.
- Encouraged guests to try premium beverages and appetizers to enhance their dining experience.
Cashier
9 Months- Complied with merchandising, stocking, and storage standards to ensure product availability.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Server
10 Years 4 Months- Exhibited enthusiasm for restaurant offerings during guest interactions. and knowledge about the restaurant's menu and products.
- Delivered quality service by providing a warm and welcoming environment.
- Delivered friendly and attentive service, fostering positive guest interactions and satisfaction.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
Education
High School Diploma
BBA - Business Administration And Management
Skills
Operations management
Workflow management
Team training
Safety compliance
Employee evaluation
Quality control
Coaching and mentoring
Strategic planning
Workplace safety
Attention to detail
Conflict resolution
Timeline
Scan Team Lead
Mac.Bid
08.2023 - CurrentRead More
Server
Star Lanes - Polaris
01.2018 - 05.2019Read More
Cashier
Tim Hortons
08.2015 - 05.2016Read More
Server
Pizza Hut
01.2001 - 05.2011Read More
Triad High School
High School Diploma
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Clark State Community College
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Kent State University
BBA from Business Administration And Management
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