Dynamic healthcare professional with a proven track record excelling in patient documentation and enhancing patient care through meticulous medical transcription and effective communication. Demonstrated ability to improve workflow and record accuracy, leveraging skills in electronic health records and clinical support.
Overview
23
23
years of professional experience
Work History
RMA/Medical Scribe/Orthopedics
Holzer Health System
11.2013 - 11.2024
Assisted physicians by documenting patient encounters in electronic health records.
Improved accuracy of patient records by transcribing detailed notes
Transcribed physician notes to maintain comprehensive patient records.
Enhanced patient care by ensuring complete and accurate documentation of medical history.
Recorded patient information to support timely decision-making.
Documented clinical visits with precision to aid in treatment planning.
Assisted in streamlining patient flow with timely data input.
Accompanied physicians through day in fast-paced, stressful environments.
Captured detailed patient interactions for thorough documentation.
Supported medical team with efficient record-keeping, improving workflow.
Roomed patients, did patient intake, applied casting, splinting, assisted in injections.
Systems used: Touchworks, Athena, PACCS
Registration/Refund Processor/Cash Poster
Adena Regional Medical Center
06.2001 - 05.2013
Maintained accurate records by updating patient demographics, and insurance,
Implemented time-saving strategies for quicker completion of registration tasks without compromising accuracy or quality of service.
Managed high-stress situations calmly while assisting patients experiencing medical emergencies or other urgent matters.
Verified insurance benefits, processed payments, and issued receipts.
Handled data entry to maintain accurate records.
Managed data entry tasks to support daily operations
Coordinated with insurance providers to verify customer's policy benefits in relation to claims.
Delivered timely information to insurance representatives to resolve common and complex issues.
Improved accuracy of refund calculations by regularly reviewing company policies and guidelines.
Maintained accurate records of all refunds processed, ensuring proper documentation for auditing purposes.
Processed vendor and supplier payments on weekly basis.
Systems used: Meditech, Vision.
Education
Associates Degree In Applied Business - Major in Medical Administrative Assistant
Southeastern Business College
Jackson, OH
RMA - Registered Medical Assistant
American Allied Health
Skills
Patient documentation
Medical terminology
Chart preparation
Data entry
Health records
Doctor assistance
Information management
Patient interaction
Electronic health records
Medical transcription
Time management
Communication skills
Clinical support
Timeline
RMA/Medical Scribe/Orthopedics
Holzer Health System
11.2013 - 11.2024
Registration/Refund Processor/Cash Poster
Adena Regional Medical Center
06.2001 - 05.2013
Associates Degree In Applied Business - Major in Medical Administrative Assistant
Southeastern Business College
RMA - Registered Medical Assistant
American Allied Health
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