Jessica Stokes
Dothan
Summary
Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
13
13
years of professional experience
14
14
years of post-secondary education
Work History
Certified Medical Assistant/ Medical Scribe
Dothan OBGYN
Dothan
11.2015 - Current
- Assisted physicians during patient examinations and procedures.
- Collected and documented patient medical histories and vital signs.
- Educated patients on treatment plans and medication instructions.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Documented notes during patient visits.
- Transcribed provider notes into patient charts promptly and accurately.
- Observed examinations and procedures performed by physicians to document findings accurately in the EMR system.
Certified Medical Assistant
Professional Medical Associates
Enterprise
08.2012 - 10.2015
- Administered medications and injections as directed by healthcare providers.
- Educated patients on treatment plans and provided health information materials.
- Coordinated referrals to specialists and managed follow-up appointments.
- Supported clinical staff during procedures and assisted with patient care tasks.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Scheduled appointments for patients via phone and in person.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
Education
Certified Medical Assistant NCMA - Certified Medical Assistant
Fortis College
Dothan , AL 05.2011 - 09.2025
Skills
- EMR documentation
- Medication administration
- Vital signs assessment
- Specimen preparation
- Patient education
- Healthcare coordination
- Appointment scheduling
- Effective communication
- Attention to detail
- Time management
- Telephone etiquette
- Triage assessment
- Verbal and written communication
- Multitasking and organization
- Medical terminology
- Patient documentation
- HIPAA compliance
Timeline
Certified Medical Assistant/ Medical Scribe
Dothan OBGYN
11.2015 - Current
Certified Medical Assistant
Professional Medical Associates
08.2012 - 10.2015
Certified Medical Assistant NCMA - Certified Medical Assistant
Fortis College
05.2011 - 09.2025