Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Caregiver
Legacy ResHab
Nampa, ID
02.2024 - Current
Provided companionship for disabled clients by engaging in conversation and participating in recreational activities.
Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
Accompanied clients to social events such as movies or plays.
Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
Administered prescribed medications on a timely basis following care plan instructions.
Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
Medical Receptionist
Full Circle Health Assoc
Boise, ID
10.2022 - 10.2023
Scheduled patient appointments, verifying accuracy of appointment times with providers.
Greeted and checked in patients, updating patient information in computer system.
Maintained confidentiality of patient information according to HIPAA regulations.
Verified insurance coverage for appointments and collected co-payments as required.
Prepared charts for new patients, ensuring all necessary forms were completed correctly.
Assisted with filing of medical records and documents, maintaining accurate electronic files.
Entered insurance, demographics and health history into patient database.
Took messages from patients and promptly relayed to appropriate staff.
Front Desk Receptionist
Reliable Tire Company
Kingsland, TX
03.2021 - 08.2022
Responded to customer inquiries via phone, email, and in person.
Performed data entry into computer systems to maintain accurate records of customer information.
Handled cash transactions accurately, balancing the register at the end of each shift.
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Provided administrative support such as filing documents, photocopying and scanning materials.
Updated customer information in databases regularly to ensure accuracy of records.
Maintained an organized reception area and ensured that all guests were attended to promptly.
Caregiver, Special Needs
Hisway LLC
Boise, ID
03.2016 - 02.2021
Transported clients to appointments or other destinations using a wheelchair accessible vehicle.
Facilitated group activities for multiple special needs adults or children at once.
Supported clients in community integration activities such as recreational outings, shopping trips and social gatherings.
Encouraged independence by teaching basic self-care tasks such as brushing teeth and washing hands.
Developed positive relationships with families of special needs individuals.
Performed light housekeeping duties related to client care such as laundry, changing bed linens or preparing meals.
Provided companionship by engaging in conversation, playing board games or reading stories together.
Education
Aas - Cosmetology
Milan Institute
Nampa, ID
03-2011
High School Diploma -
Skyview High School
Nampa, ID
05-2007
Skills
HIPAA Compliance
Documentation
Patient Companionship
Behavioral Management
Compassionate client care
Multitasking and Organization
Patient Care
Client documentation
Spanish Fluency
Payment Collection
Insurance Verification
Data Entry
Languages
Spanish
Professional
References
References available upon request.
Timeline
Caregiver
Legacy ResHab
02.2024 - Current
Medical Receptionist
Full Circle Health Assoc
10.2022 - 10.2023
Front Desk Receptionist
Reliable Tire Company
03.2021 - 08.2022
Caregiver, Special Needs
Hisway LLC
03.2016 - 02.2021
Aas - Cosmetology
Milan Institute
High School Diploma -
Skyview High School
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