Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Additional Information
Personal Information

Saterrial Harrison

Canaan Home Health Care
Houston,TX
1
Certification
19
years of professional experience

Hi, I will appreciate and be honored to have the opportunity with a nice growing company to advance my extensive skills, and productive well achieved knowledge. I will be an amazing asset to any organization in achieving its innovative goals. I am very open to learning new things and exploring all concepts to new growing adventures.

Work History

Caregiver

9 Years
Canaan Home Health Care | 10.2017 - Current
  • Clean cook, laundry duties bathe, shop
  • Accomplishments: Being able to help care for all ages of people
  • Skills Used: Customer service, cook clean

Laundry Attendant

5 Months
The Medical Resort at Pearland | 08.2018 - 01.2019
  • Wash and Dry Laundry, fold and stock linen, Keep Laundry room neat and clean

Toll Collector

8 Months
Resource Staffing | 07.2017 - 03.2018
  • Collect money Operate Cash Register... County money & Deposit.. Also do paperwork

Customer Service Representative

2 Years 1 Month
iQor | 10.2014 - 11.2016
  • Assurance customer service Rep , Duties Type and submit customer information, :Answer calls, answer questions, submit formation for Replacement phones. Transfer calls, And Submit Claims I answer 50 plus calls a day!.
  • Accomplishments: RAISES.. JUNIOR AGENT; RANKED #1 IN THE CALL CENTER
  • Skills Used: Typing, Telemarketing, Microsoft, Customer Service Team lead

Deli cook

2 Years 1 Month
Walmart | 05.2011 - 06.2013
  • Customer Service, Cooking food, Cutting meat and cheese, And Cleaning the whole entire deli.

Receptionist/Appointment Setter

2 Years 11 Months
Soca Mechanical | 01.2008 - 12.2010
  • Printing, Faxing, Filing, Scanning, Data Entry, Setting up appointments, Typing 50wpm. Assisting customers and setting up appointments were my duties I enjoyed

Crew Leader/cabin cleaner

1 Year
Accufleet | 01.2009 - 01.2010
  • Demonstrating and cleaning multiple planes in a timely fashion. Sweeping, mopping, Documenting Cleaning times and calling it in to the Dispatcher.

Education

Graduate Certificate - Medical Billing And Coding Specialist

Lone Star College | Houston, TX | 10-2026
  • Scholarship Recipient (WIOA ) Workforce Innovation Opportunity Act
  • Honor Roll 2026

Diploma

Barbara Jordan High School For Careers Houston | Houston, TX | 06.2008

Skills

Personalized home support
Collaborative leadership
Culinary expertise
Verbal and written communication
Certified nursing assistant
Customer service in hospitality
Customer service
Laundry management
Personal Assistant Experience
Microsoft Office
Meat Cutting
Phone etiquette
Care Giver
Proficient in office equipment use
Customer support
Typing
Computer Skills
Time management
Microsoft Word
Food Preparation
Telemarketing
Microsoft Excel
English
Microsoft Powerpoint
Windows
Cooking
Respectful and compassionate
Problem-solving
Dependable and responsible
Patient care
Daily living assistance
Multitasking and organization
Personal hygiene assistance
Emotional support
Strong ethics
Meal preparation
Housekeeping tasks
First aid and safety
Flexible schedule and availability
Patient companionship
Medical record-keeping
Team collaboration
Medication and appointment reminders
Supportive companionship
Direct patient care
Behavioral management
Bedside care
Fast learner
Lifting and transferring
State regulations
Case management experience
Medication coordination
Compassionate client care
Mobility assistance
HIPAA compliance
Privacy and Regulatory Adherence
Special needs care
Client documentation
Medication administration
Behavior redirection
Patient management
Client transportation
Care plan management
Patient assessments
Care plan adherence
Transportation services
PPE usage
Medical records management
Records maintenance
Physical therapy support
Indirect patient care
Chronic illness management
Medical office administration
Case management
EMR / EHR Systems
ICD- 10
CPT & HCPCS & DRG Coding Accuracy
Medical Terminology & Anatomy Knowledge
Clinical Documentation Review & Coding Validation
Proficient in Coding Guidelines
Reviews and verifies documentation supports diagnoses
procedures and treatment results.
Identifies diagnostic and procedural information.
Researches
analyzes
recommends
and facilitates plan of action to correct discrepancies and prevent future coding errors.
Works towards compliance in all aspects of coding
participates in compliance activities as requested
and conducts/participates in provider coding reviews and education
as requested
Ensures compliance with medical coding policies and guidelines; understands the application of each code set
Serves as resource
subject matter expert
and consultant to other coding staff.
Excellent communication skills
both verbal and written
High degree of accuracy and attention to detail
Extracts relevant information from patient records and acts as liaison with providers and other parties to clarify information.
Accounts for coding and abstracting of patient encounters
including diagnostic and procedural information
significant reportable elements
and complications.
Advanced computer skills in office software
Certified CPC professional
HIPAA compliance

Accomplishments

  • Rank #1at Iqor Call Center
  • October 2016

Certification

  • Driver's License
  • Non-CDL Class C
  • CNA

Timeline

Laundry Attendant

The Medical Resort at Pearland
08.2018 - 01.2019Read More

Caregiver

Canaan Home Health Care
10.2017 - CurrentRead More

Toll Collector

Resource Staffing
07.2017 - 03.2018Read More

Customer Service Representative

iQor
10.2014 - 11.2016Read More

Deli cook

Walmart
05.2011 - 06.2013Read More

Crew Leader/cabin cleaner

Accufleet
01.2009 - 01.2010Read More

Receptionist/Appointment Setter

Soca Mechanical
01.2008 - 12.2010Read More

Lone Star College

Graduate Certificate from Medical Billing And Coding Specialist
Read More

Barbara Jordan High School For Careers Houston

Diploma
Read More

Additional Information

  • QUALIFICATIONS.
  • .Professional Customer Service Rep
  • . Receptionist
  • .Appointment Setter
  • .Deli cook
  • .Sanitation

Personal Information

  • Work Permit: Authorized to work in the US for any employer, willing to Travel
Saterrial Harrison