Laura Tachine
Vancouver,USA
Summary
Dynamic social services professional based in Vancouver, Washington, with a robust educational foundation that includes a Bachelor's degree in Human Services and an Associate's degree in Child Development. Over 15 years of experience in social work and case management, complemented by 10 years of dedicated support to college students and the homeless population through crisis intervention and motivational interviewing. Proven expertise in public health policy implementation and nonprofit fundraising, successfully collaborating with local law enforcement and community organizations to deliver impactful outreach programs. Committed to fostering positive outcomes for diverse communities by leveraging strong advocacy skills, effective communication, and a collaborative approach to meet individual needs.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Consulting Social Worker
Orange County, CA
- I have done a lot of private consulting work in the area of Social Services.
- I also have done Social Work SNF consulting.
- In preparation for CA SNF survey and Federal SNF survey prep work.
- I have done consulting work privately for Skilled Nursing homes in LA and Orange County.
Long Term Care Social Worker and SNF/ Sub Acute Placement Specialist
YOH and Alameda Alliance
03.2024 - 12.2024
- I supported the clinical team and the staff of the Long Term Care and Acute Care programs.
- I assisted with difficult placements working with the hospital's SW and CM staff.
- Assisted families and patients with resources.
- I assisted in finding placement in an SNF or sub-acute facility, Board and Care, ALF for the healthcare member to transition to.
- Inputted progress notes, and did Social Work assessments.
- Updated the member's medical information.
- Assisted with urgent community resources, and counseling services.
- Performed Enhanced Case Management (ECM).
- Provided community-based services to members.
- Worked on long-term care aide code, and county grant projects.
- Established ongoing relationships with network hospitals, and SNFs.
- Education support specialist, Behavioral Health specialist.
Community Outreach Specialist Public Health and Policy
County of San Mateo
San Mateo, CA
07.2023 - 03.2024
- Working within the government to dictate how legislative actions are implemented.
- Interact with the public, respond to questions and provide information and resources.
- Direct client outreach services to connect them with the Enhanced Case Management (ECM) programs.
- Develop resources within the county for hard to reach clients and clients that are not connected to services and resources in their area where they live.
- Work closely with other county departments, and Behavior Health Rehab Services (BHRS).
- Strong background in Social Work, Case Management, Mental Health, and working with the homeless population.
Case Manager
MidPen Housing Corporation
Redwood City, CA
12.2021 - 05.2023
- Provide Case Management to low income seniors.
- I am a Social Worker that provides resources to the mentally and physically disabled population at the housing complex.
- Strong communication and organizational skills.
- I work on life skills with seniors.
- I also provide education to the seniors on things such as, taxes, insurances, county programs, transportation, and technology.
- I help improve their quality of life one day at a time.
Social Worker Consultant
Independent Contractor
Santa Cruz, CA
07.2020 - 09.2021
- Social Worker Consultant for Skilled Nursing facilities in the area.
- Strong leadership and organization skills.
- Worked on psych/social assessments for short term and long term residents.
- Strong organizational skills.
- Team player.
- Strong knowledge of HMO insurances and Medicare, Medical.
- Connected residents to community resources when needed.
- Follow up phone calls made to residents after discharge.
- Strong multi-tasking skills.
- Good communication skills.
Director of Social Services/ Case Management
Windsor Post-Acute Care Center
Modesto, CA
04.2019 - 07.2020
- Director of Social Services Dept.
- Manager over several employees.
- Provided direct one on one psych/social assessments to short term and long term care residents.
- Strong Organizational Skills.
- Strong leadership skills.
- Built individualized care plans.
- Provided Social Work to residents that are homeless, substance abusers, and that are mentally ill.
- Perform Crisis Intervention and techniques with residents.
- Directed patient care conferences.
- Worked closely with doctors and outside Case Managers.
- Provide education and resources to residents and their families within the community or from the county.
- Collaborate with outside individuals and support groups on an ongoing basis.
- As a Social Worker I do a lot of follow up calls to residents who have returned home.
- To provide ongoing support.
- Excellent follow through on every case.
- Knowledge in HMO insurances, Medicare, and Medical.
- Strong communicator.
Primary Care Giver to my Aunt that had Louie Body Dementia
Seal Beach, CA
01.2017 - 01.2019
- I was my Aunt's primary care giver.
- My Aunt was diagnosed with Louie Body Dementia.
- I helped with all her ADL (Activities of Daily Living).
- I helped with meals, medication management, and transportation to and from Dr.s appointments.
- I was able to get her in with the PACE Medicare/Medical program.
- Assisted in care planning, and in care conferences with medical staff concerning my Aunt's care needs.
Social Services Director
NEW ORANGE HILLS
Orange County, CA
11.2016 - 06.2017
- Director of the Social Services Dept.
- I was also a Case Manager for HMOs and Private Insurance patients.
- Liaison to hospitals and to doctors groups.
- Assisted the Admission dept bringing in new business to increase revenue for the building.
- Strong customer service skills.
- I worked in the Sub Acute unit with vent and trach patients and their families.
- Provided ongoing community and support group resources.
- Strong leadership skills and strong communication skills.
- I ran IDT meetings and patient care conferences.
- I helped develop individualized care plans for patients care needs.
Sales and Marketing Representative
Covenant Care / Elevate Home Health
Long Beach, CA
08.2014 - 05.2015
- Sales and Marketing for Home Health and Hospice.
Case Manager/Social Worker
Mesa Verde Health Care and Skilled Nursing
06.2008 - 06.2014
- Able to analyze and write individual assessments.
- Able to perform discharge planning and provide resources on a case by case basis.
- Capable of running weekly family case conferences.
- Attended QA meetings.
- Provide Crisis intervention and Informal counseling for residents and their families.
- Provided resources for Hospice and Home Health Care.
- Educated families on different disease processes.
- Ran IDT meetings and worked on the SNF/SW budgets.
- Networked with outside companies for new referrals and looked for ways to increase and sustain revenue for the SNF.
Case Manager
Cambrian Health Care
06.2007 - 06.2008
- Provided Case Management for the private pay cases.
- Made follow up phone calls.
- Marketed to doctor's offices and hospitals.
- Attended QA monthly meetings.
- Revenue driver and achieved goals in the private pay sector.
Marketing Rep and Hospital Liaison
Metro Medical
02.1998 - 06.2007
- Marketed to outside referral sources.
- Performed in services- on medical equipment and on insurance reimbursement.
- On sight Liaison at Long Beach Memorial Hospital.
- I worked with neonatal babies, pediatric and adult patients doing discharge planning for medical equipment.
- Established new contracts with PA'S and health insurance companies.
- Ability to raise revenue and establish new programs inside the company.
Education
BS - Human Services/Social Work and Administration
California State University Of Fullerton
Fullerton, CASkills
- Project oversight
- Public policy development
- Volunteer coordination
- Community health advocacy
- Sales and marketing coordination
- Providing mentorship
- Program coordination
- Conducting interviews
- Customer engagement strategies
- Personalized home support
- Child development support
- Team management
- Thorough documentation review
- Comprehensive care planning
- Windows operating system proficiency
- Educational program development
- Proficient in Microsoft Office
- Foundational education for young learners
- Team leadership
- Experience with fair housing compliance
- Experience with EHR implementation
- Patient care coordination experience
- Strategic negotiation skills
- Cost management
- Social services coordination
- Student engagement strategies
- Clinical coding accuracy
- Proficient in Microsoft Word
- Excel data analysis skills
- Experience with ICD-9 documentation
- Psychosocial intervention skills
- Comprehensive discharge process management
- Effective organizational skills
- Childhood development expertise
- Data analysis skills
- Strong written communication
- Risk assessment expertise
- Palliative care expertise
- Educational facilitation
- Patient-centered primary care
- Outpatient services
- Skilled in motivational interviewing techniques
- Conflict resolution strategies
- Proficient in administrative tasks
- Section 8 program oversight
- Working with children
- Crisis management
- Customer relations
- Healthcare documentation expertise
- Experience in patient care settings
- Supporting people with disabilities
- Patient-centered dementia assistance
- Critical care expertise
- Effective time management
- Medical expertise
- Contract negotiation
- Social services coordination
- Experienced in software usage
- Experienced in medical terminology usage
- Team leadership
- Strong verbal communication
- Comprehensive case coordination
- Healthcare sales
- Extended care management
- Organizing successful events
- Conflict resolution strategies
- Supporting people with developmental disabilities
- Implementation of behavior modification techniques
- Patient support
- Crisis intervention expertise
- Experienced in managing Microsoft Outlook
- Data gathering
- Proficient in computer applications
- Patient-centered Alzheimer's care
- Early childhood support
- ICD-10
- Student engagement experience
- Experience in special education
- Curriculum development for adult learners
- Comprehensive patient management
- Proficient in behavior management strategies
- Document proofreading
- Medical Records
- Senior support services
- Physiology Knowledge
- Specialized education support
- Classroom Management
- Geriatric care
- Experience Working With Students
- Google Docs
- Developmental Disabilities Experience
- Addiction counseling
- Staff supervision expertise
- Crisis management
- Marketing
- Knowledge of clinical terminology
- Nonprofit organizational development
- Salesforce
- Client relationship management
- Sales
- Patient care coordination
- Recruiting
Additional Information
Critical Thinking, Problem-Solving, Crisis Intervention, Interpersonal Communication Skills, Oral and Written Communication Skills, Initiative and Motivation, Strong Work Ethic, Excellent Multi-Tasking Skills, Computer Skills in Microsoft Word and Excel, Medical Terminology, Marketing and Public Speaking
Certification
- Health Unit Coordinator, Present
- Unit Secretary, Present
- Social Services Designee, 2008-06-01
- CPR Certification
Timeline
Long Term Care Social Worker and SNF/ Sub Acute Placement Specialist
YOH and Alameda Alliance
03.2024 - 12.2024
Community Outreach Specialist Public Health and Policy
County of San Mateo
07.2023 - 03.2024
Case Manager
MidPen Housing Corporation
12.2021 - 05.2023
Social Worker Consultant
Independent Contractor
07.2020 - 09.2021
Director of Social Services/ Case Management
Windsor Post-Acute Care Center
04.2019 - 07.2020
Primary Care Giver to my Aunt that had Louie Body Dementia
01.2017 - 01.2019
Social Services Director
NEW ORANGE HILLS
11.2016 - 06.2017
Sales and Marketing Representative
Covenant Care / Elevate Home Health
08.2014 - 05.2015
Case Manager/Social Worker
Mesa Verde Health Care and Skilled Nursing
06.2008 - 06.2014
Case Manager
Cambrian Health Care
06.2007 - 06.2008
Marketing Rep and Hospital Liaison
Metro Medical
02.1998 - 06.2007
Consulting Social Worker
BS - Human Services/Social Work and Administration
California State University Of Fullerton
Personal Information
- Visa Status: Authorized to work in the US for any employer
- Work Permit: Authorized to work in the US for any employer