Amanda Naimi
Niceville,Florida
Summary
Seeking long term employment with opportunity for advancement. Dedicated nursing student currently working towards Associate of Science in Nursing. Excellent clinical and people skills.
Overview
25
25
years of professional experience
Work History
Adult Protective Investigator
Department Of Children And Families, State Of Florida
01.2020 - Current
- Streamlined processes for information gathering by utilizing advanced interviewing techniques during home visits and witness interviews.
- Developed comprehensive safety plans for clients at risk, coordinating with community partners to provide necessary resources and support.
- Expedited case resolution by effectively prioritizing high-risk situations and efficiently managing caseloads.
- Increased victim support by connecting clients to appropriate resources such as mental health services, legal assistance, or financial management programs.
- Collaborated effectively with medical professionals to address physical health concerns related to allegations of abuse or neglect.
- Contributed to a positive workplace culture by actively participating in staff meetings, trainings, and professional development opportunities.
- Navigated complex regulatory requirements to ensure compliance with state mandates governing adult protective investigations.
Economic Self Sufficiency Specialist
Department Of Children And Families, State Of Florida
10.2014 - 01.2020
- Conducted thorough eligibility reviews for public assistance programs, ensuring accurate benefit disbursement.
- Fostered a supportive environment for clients by exhibiting empathy, understanding their unique challenges, and offering appropriate solutions.
- Followed state and federal program regulations when determining eligibility for public assistance programs.
- Collaborated with community partners to connect clients with essential resources and support services.
- Maintained accurate and up-to-date case records, adhering to confidentiality guidelines and regulatory requirements.
- Managed a diverse caseload up to 30 cases efficiently by utilizing effective time management skills and prioritizing tasks accordingly.
Damage Claims Adjuster Manager/ Corporate Development and Resolutions Team
Advanced Enterprises INC.
09.2011 - 10.2014
- Manage team of 16 employees.
- Improved claim processing efficiency by conducting thorough investigations and promptly addressing discrepancies.
- Contributed to team success by participating in regular training sessions, sharing best practices, and mentoring new adjusters.
- Negotiated fair settlements on behalf of the company for property damage claims while mitigating financial risk exposure.
- Reduced the number of fraudulent claims by implementing advanced investigative techniques and collaborating with law enforcement when necessary.
Children’s Services Coordinator
Okaloosa Walton Homeless Continuum of Care-Opportunity, Inc.
12.2011 - 11.2012
- Assists families in identifying strengths, developing goals, and assessing available resources through an initial family assessment process
- Develop case plans for children living in the emergency homeless shelter
- Assess the children for the academic, social, and developmental delays
- Provide families Resource and Referral information for additional services (i.e Crisis intervention, Food, Housing, Employment, Nutrition, etc)
- Assists with the coordination and planning of parent activities and parent educational programs
- Plans and conducts outreach activities to provide information to the community on Family Developmental Center‐ Early Intervention programs (through presentations, forums, fairs, etc.)
- Is responsible for identification of child’s/ family service need, provision of such service and coordination of all services and referrals
- Maintains contact with health clinics and hospitals, as well as early childhood special needs community in order to maintain comprehensive source of referrals for medically fragile children or children with special needs
- Prepares monthly services report of children receiving a service every six months and updates as necessary based upon consultant reports, developmental testing, classroom data submitted by classroom teachers, and other information such as that received in parent conferences
- Responsible for completion of monthly /quarterly/yearly reports which reflect contract compliance and documentation for funding agents
- Coordinates data compilation to ensure timely completion and submission of reports
- Serves as a liaison between the Child Protection Team and the various DCF work units.
Book keeper
Simplified Spaces Organizing
01.2004 - 01.2012
- Accounts Payable, Accounts Received, Collections, Invoices
- Answer telephone lines
- Set up appointments.
Family Support Worker
Families First Network of Lakeview Center
09.2008 - 08.2011
- Supervise and observe children and families in their homes/placements or other surroundings
- Transport children and/ or parents to visitation, doctor’s visits, counseling sessions, etc
- Assess children and families’ behaviors, developmental levels, physical development, social development and mental state and report concerns to the Family Services Counselor
- Assess the child's environment, and associated risks to the child and report concerns to the Family Services Counselor
- Monitor the child and family for signs of abuse/neglect and needs through formulation of appropriate questions and report the information to the Family Services Counselor or Florida Abuse Hotline
- Assess the individual needs of the children and their families and determine which services are appropriate and help facilitate those needs (parenting skills, transportation, job searches, etc)
- Attend and participate/testify in court hearings and depositions as necessary
- Perform diligent searches and prepare diligent search affidavits to be filed with the court for parents whose whereabouts is unknown
- Document all interactions and notes relevant to the case in the state system.
Elementary Activities Specialist
Liza Jackson Preparatory School
01.2007 - 11.2007
- Plan and implement activities for children ages 4-12
- Assist children with their studies and do educational and fun group activities
- Provide assistance to the children and parents.
Cashier, Customer Service, Chemical Workups
Pinch A Penny
01.2004 - 01.2005
- Wait on customers, Help customers find the appropriate products and advise how to use them
- Enter information into computers
- Ring sales, count money, run credit cards.
Certified Nursing Assistant
Delta Health Care Group
01.2002 - 01.2003
- Provided personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Waitress
Anglers Beachside Café
01.2002 - 01.2002
- Provide customer service
- Take orders and deliver food
- Assist customers in making a decision.
Childcare Provider
Kids Discovery
01.2001 - 01.2002
- Provide care of the children
- Educate the children and parents.
US Army
Fort Jackson
01.2000 - 01.2001
- Performed daily exercise requirements
- Provided customer service to soldiers and officers.
Childcare Provider
Children’s Development and Discovery Center
01.1999 - 01.2000
- Provide care of the children
- Educate the children and parents.
Education
Associate of Science - Registered Nurse
Northwest Florida State College
Niceville, FL12.2024
Bachelor of Arts - Criminal Justice
University of West Florida
Pensacola, FL12.2019
A.A.S. Computer engineering classes -
Northwest Florida State College
01.2011
Associate of Arts - General Education
Northwest Florida State College
Niceville, FL08.2009
Associate of Arts - Criminal Justice
Axia College of University of Phoenix
Phoenix, AZ03.2008
Certified Nursing Assistant Certification
Gulf Coast Community College
Panama City, FL2002
Early Childhood Education Certification - Early Childhood Education Certification
Okaloosa Walton College
Niceville, FL2001
Skills
- 4th Semester Nursing Clinical Skills
- Client Advocacy
- Strong Work Ethic
- Problem-Solving
- Team Collaboration
- Client Assessment
Activities
- Vice President of Recruitment of Student Nurses Association
Volunteer Experience
Community engagement through the Student Nurses Association
References
- JoAnna Peets, (850) 357-7002
- Adrienne Williamson, (520) 246-6018
- Lisa Ince, (850) 642-1220
- Heather Hyde, (850) 225-8307
- Amber Buscavage, (850) 758-1363
Timeline
Adult Protective Investigator
Department Of Children And Families, State Of Florida
01.2020 - Current
Economic Self Sufficiency Specialist
Department Of Children And Families, State Of Florida
10.2014 - 01.2020
Children’s Services Coordinator
Okaloosa Walton Homeless Continuum of Care-Opportunity, Inc.
12.2011 - 11.2012
Damage Claims Adjuster Manager/ Corporate Development and Resolutions Team
Advanced Enterprises INC.
09.2011 - 10.2014
Family Support Worker
Families First Network of Lakeview Center
09.2008 - 08.2011
Elementary Activities Specialist
Liza Jackson Preparatory School
01.2007 - 11.2007
Book keeper
Simplified Spaces Organizing
01.2004 - 01.2012
Cashier, Customer Service, Chemical Workups
Pinch A Penny
01.2004 - 01.2005
Certified Nursing Assistant
Delta Health Care Group
01.2002 - 01.2003
Waitress
Anglers Beachside Café
01.2002 - 01.2002
Childcare Provider
Kids Discovery
01.2001 - 01.2002
US Army
Fort Jackson
01.2000 - 01.2001
Childcare Provider
Children’s Development and Discovery Center
01.1999 - 01.2000
Associate of Science - Registered Nurse
Northwest Florida State College
Bachelor of Arts - Criminal Justice
University of West Florida
A.A.S. Computer engineering classes -
Northwest Florida State College
Associate of Arts - General Education
Northwest Florida State College
Associate of Arts - Criminal Justice
Axia College of University of Phoenix
Certified Nursing Assistant Certification
Gulf Coast Community College
Early Childhood Education Certification - Early Childhood Education Certification
Okaloosa Walton College