Amanda Nally
Attica,MI
Summary
Detail-oriented customer service professional with experience in retail transactions, cash handling, and deep cleaning. Prioritize tasks in fast-paced environments to enhance team performance and customer satisfaction. Strong conflict resolution and communication skills foster positive interactions with guests and coworkers.
Overview
5
5
years of professional experience
Work History
Speedway Crew Member
Speedway Gas Station
Imlay City, Michigan
02.2023 - 08.2026
- Assisted customers at Speedway checkout with purchases, returns, and payment processing to ensure smooth transactions.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Restocked Speedway coolers and convenience items to maintain product availability for customers.
- Handled cash drawer operations to ensure accurate financial transactions., counted change, and balanced register transactions to ensure accurate financial reporting.
Lapeer Dragway Concessions
Lapeer Dragway
Lapeer, Michigan
05.2021 - 08.2021
- Prepared popcorn, beverages, and snack items for customer service.
- Prioritized and organized tasks to meet service goals during peak hours.
- Operating POS system for concession orders and cash handling.
- Restocked concession supplies and organized display areas to enhance customer experience.
- Opened and closed concession stand following venue procedures.
- Coordinated workflow with teammates during busy event periods.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated with diverse coworkers to resolve product issues and ensure service quality.
Education
Imlay City Highschool
Imlay City, MISkills
- Customer service
- Quality assurance
- Time management
- Task prioritization
- Attention to detail
- Team collaboration
- Team communication
- Conflict resolution
- Problem solving
- Verbal and written communication
- Clear communication
- Integrity and honesty
- Safety
- Valid Driver's license
Timeline
Speedway Crew Member
Speedway Gas Station
02.2023 - 08.2026
Lapeer Dragway Concessions
Lapeer Dragway
05.2021 - 08.2021
Imlay City Highschool