Karidja Monjolo
Chicago,Illinois
Summary
Driven professional with a proven track record of, enhancing customer satisfaction through exceptional service and issue resolution. Skilled in teamwork, collaboration, and maintaining cleanliness, demonstrating a flexible approach to high-pressure situations. Excels in creative writing and clear communication, significantly contributing to workplace productivity and team dynamics.
Overview
2
2
years of professional experience
Work History
Speedway Cafe Worker
Speedway Gas Station
06.2023 - 07.2024
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
Student Reporter
Wildcat Chronicle
01.2022 - 05.2024
- Supported community engagement initiatives by participating in volunteer opportunities alongside other students and staff members.
- Developed strong professional relationships with sources, ensuring accurate and reliable information in articles.
- Assisted fellow staff members with editing tasks to improve overall quality of the publication''s content.
- Gained valuable insights into the journalism industry through active participation in staff meetings and workshops led by experienced professionals.
- Improved reader engagement by creating compelling headlines and story leads that captured attention.
- Increased readership through consistent production of well-researched, timely, and engaging content.
- Collaborated with editors and other staff members to refine story angles and content.
- Covered special events and breaking news with eye for detail and tenacious pursuit of important information.
TJMAXX Associate
TJX Companies
08.2022 - 01.2023
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
Education
Bachelor of Arts - Journalism
DePaul University
Chicago, IL06.2028
High School Diploma -
West Chicago Community High School
West Chicago, IL05.2024
Skills
- Teamwork and Collaboration
- Customer Service
- Cleanliness and hygiene
- Flexible Schedule
- Creative Writing
- Clear Communication
- Adaptive Learning
- Deadline Management
- News writing
- Fact-checking
- Multimedia storytelling
- Story pitching
https://wildcatchronicle.org/staff_name/karidja-monjolo/
Publications throughout high school career
Timeline
Speedway Cafe Worker
Speedway Gas Station
06.2023 - 07.2024
TJMAXX Associate
TJX Companies
08.2022 - 01.2023
Student Reporter
Wildcat Chronicle
01.2022 - 05.2024
Bachelor of Arts - Journalism
DePaul University
High School Diploma -
West Chicago Community High School
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