Amanda Narr
Stuart
Summary
Dynamic professional with a proven track record at Aspen Dental, enhancing customer service and streamlining operations. Excelled in organizational management, significantly improving team efficiency. Skilled in building relationships and managing priorities, consistently delivering successful outcomes in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Field Support
Aspen Dental
07.2022 - Current
- Support field members via telephone and internal forms to resolve inquiries and issues
- Coach and troubleshoot
- Support field support team members by answering questions in a timely manner
- Train new team members of field support
Office Manager
Aspen Dental
10.2020 - 07.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing patient inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Reviewed and approved employee time cards
- Supported clinical staff
- Consulted and informed patients of future treatment
Service Manager
Central Institute for Human Performance
10.2016 - 09.2020
- Scheduled executive members/patients
- Managed athlete schedules
- Create contracts
- Create relationships with outside companies
- Create a seamless flow between both clinic and gym
- Organized and ran successful CIHP events
- Run both clinic and gym
- Create patient files
- Inventory and Quickbooks experience
- Supplementation knowledge
Senior Event Coordinator
Silent Events
06.2015 - 10.2016
- Created a personal relationship with every client such as ABS, Gatorade, Uber, etc...
- Created event estimates encompassing costs such as equipment cost, shipping, travel, staff hours and lodging, etc...
- Managed interns and fellow coworkers
- Coordinated events and travel for team members
Education
Bachelor of Arts - Event Management
University of Central Florida
Orlando, FL05-2015
Skills
- Customer Service
- Microsoft Office
- Quickbooks
- Meeting and Event Support
- Account Management Support
- Team Building
- Organizational Management
- Auditing support
- Chat support
- Time Management
- Healthcare Management
- Priority Management
Timeline
Field Support
Aspen Dental
07.2022 - Current
Office Manager
Aspen Dental
10.2020 - 07.2022
Service Manager
Central Institute for Human Performance
10.2016 - 09.2020
Senior Event Coordinator
Silent Events
06.2015 - 10.2016
Bachelor of Arts - Event Management
University of Central Florida
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