Amanda N. Armstrong

• Collaborated with interdisciplinary teams to develop comprehensive care plans that addressed patients'' unique needs.
• Acted as a valuable resource for colleagues by sharing advanced CMA knowledge and expertise, fostering a collaborative work environment that promoted continuous improvement.
• Conducted thorough patient interviews to obtain detailed medical histories, allowing for more effective treatments and interventions.
• Contributed to successful audits by adhering strictly to regulatory requirements.
• Administered medications accurately and safely under physician supervision, reducing the risk of adverse reactions or complications.
• Assisted physicians with comprehensive patient assessments, leading to accurate diagnoses and effective treatment plans.
• Streamlined medical office operations for increased efficiency and improved patient satisfaction.
• Demonstrated excellent interpersonal skills when communicating with patients from diverse backgrounds, fostering trustful relationships crucial for providing high-quality healthcare services.
• Educated patients on preventative care measures, contributing to improved overall health outcomes for individuals served.
• Provided compassionate care to patients during routine appointments, emergency situations, and surgical procedures.
• Managed complex medical records, ensuring confidentiality and accessibility for healthcare providers.
• Utilized electronic health record systems proficiently for accurate documentation of patient encounters, diagnoses, treatments, and follow-up appointments.
• Developed and implemented efficient inventory management systems for medical supplies, reducing waste and ensuring availability of necessary resources.
• Maintained a clean and organized work environment to ensure compliance with infection control protocols and promote patient safety.
• Performed phlebotomy services efficiently with minimal discomfort to patients, resulting in higher quality samples for laboratory analysis.
• Sanitized, restocked, and organized exam rooms and medical equipment.

Scribing, working with multiple providers, EMR, logging into hospital records EMR, scoping, small procedures, sterilization of instruments, phone nurse, PA, medication refills, travel

• EKG, EMR, charting, patient call backs, medication refills, phone nurse, triage, phlebotomy

• Float nurse, worked OBGYN, GI, Geriatrics, Pediatrics, primary care, nephrology, injections, phlebotomy, multiple EMR systems, pulmonary

• Skin testing, allergy injections, EMR, PFT, breathing treatments, office supply ordering.

• Vital signs, labs, injections, filing charts, exceptional patient care, procedures, geriatric care, OBGYN, pediatric care