Amanda Nguyen
Picayune,MS
Summary
Professional with strong background in nursing and case management, specializing in patient advocacy and care coordination. Adept at developing comprehensive care plans, managing complex medical cases, and working collaboratively with multidisciplinary teams to achieve optimal patient outcomes. Known for adaptability, reliability, and results-focused approach in dynamic healthcare environments. Skilled in patient assessment, discharge planning, and resource utilization.
Overview
14
14
years of professional experience
1
1
Certification
Work History
RN Case Manager / Transitional Navigator
Ochsner Main SMH
07.2024 - Current
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Conducted thorough assessments of patients'' needs, enabling more accurate diagnoses and targeted interventions.
- Streamlined discharge planning processes, ensuring a smoother transition for patients back to their homes or other facilities.
ER REGISTERED NURSE
Ochsner Baptist
10.2022 - Current
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
ER Registered Nurse
Ochsner Hancock
01.2024 - 07.2024
- Planned, prioritized and provided nursing care by applying advanced specialty clinical nursing knowledge and skills to support comfort and safety of patients and families.
- Developed strong relationships with colleagues across departments, fostering a collaborative work environment that enhanced overall patient care delivery processes.
- Increased efficiency within the triage system by prioritizing cases based on severity levels.
- Managed multiple tasks simultaneously while maintaining a high level of attention to detail under pressure during busy shifts in the ER department.
RN CASE MANAGER
Southern Care Hospice
04.2022 - 10.2022
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Effectively communicated with physicians regarding patient needs, performance, medications and changes.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Responded promptly and professionally to patient questions and concerns.
PEDIATRIC EMERGENCY ROOM NURSE
Children's Hospital New Orleans
01.2022 - 04.2022
- Planned, prioritized and provided nursing care by applying advanced specialty clinical nursing knowledge and skills to support comfort and safety of patients and families.
- Observed and recorded signs, symptoms, behaviors and physiological status of patient.
- Assembled equipment and supplies for diagnostic or treatment procedures in specialty service areas.
- Adhered to required infection control, isolation procedures and aseptic techniques in delivery of patient care.
ER REGISTERED NURSE
Orlando Health Dr. Phillips Hospital
09.2021 - 12.2021
- Planned, prioritized and provided nursing care by applying advanced specialty clinical nursing knowledge and skills to support comfort and safety of patients and families.
- Observed and recorded signs, symptoms, behaviors and physiological status of patient.
- Assembled equipment and supplies for diagnostic or treatment procedures in specialty service areas.
- Adhered to required infection control, isolation procedures and aseptic techniques in delivery of patient care.
EMERGENCY ROOM REGISTERED NURSE
Raleigh General Hospital
08.2021 - 09.2021
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Answered codes quickly and orchestrated efficient, skilled medical care.
PEDIATRIC EMERGENCY ROOM NURSE
St Tammany Hospital
05.2021 - 07.2021
- Educated family members and caregivers on patient care instructions.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
EMERGENCY ROOM REGISTERED NURSE
Ochsner Westbank
02.2021 - 04.2021
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
EMERGENCY ROOM REGISTERED NURSE
Kaiser Permanente
09.2020 - 01.2021
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Answered codes quickly and orchestrated efficient, skilled medical care.
EMERGENCY ROOM REGISTERED NURSE
CHI St Luke's The Woodlands Hospital
07.2020 - 09.2020
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Answered codes quickly and orchestrated efficient, skilled medical care.
EMERGENCY ROOM REGISTERED NURSE
Ochsner Westbank
03.2020 - 07.2020
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Answered codes quickly and orchestrated efficient, skilled medical care.
EMERGENCY ROOM REGISTERED NURSE
Emory Hillandale Hospital
01.2020 - 03.2020
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Answered codes quickly and orchestrated efficient, skilled medical care.
EMERGENCY ROOM REGISTERED NURSE
Haywood Regional Medical Center
11.2019 - 01.2020
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
EMERGENCY ROOM REGISTERED NURSE
Garden Park Medical Center
04.2015 - 11.2018
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Answered codes quickly and orchestrated efficient, skilled medical care.
EMERGENCY ROOM REGISTERED NURSE
Hancock Medical Center
08.2011 - 01.2015
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Answered codes quickly and orchestrated efficient, skilled medical care.
Education
Associate of Science - Nursing
Pearl River Community College
Poplarville, MS05.2011
High School Diploma - undefined
Hancock High School
Kiln, MS05.2004
Skills
- Emergency Patient Triage
- Patient Condition Observation
- Patient Stabilization
- Operational Standards
- Medication Administration
- Pediatric Nursing
- Prioritizing Patients
- Medical Procedure Preparation
- Delegation and Motivation
- Test Interpretations
- Unit Oversight
- Treatment Planning and Implementation
- Complex Problem-Solving
- Patient Care Oversight
- Critical Care Nursing
- Sedation Management
- Patient Treatment
- IV Drug Therapy Management
- Hospice and Palliative Care
- Patient and Family Advocacy
- Judgment and Decision-Making
- Time Management
- Mental Health Care
- Discharge planning
- Multidisciplinary approach
- Care coordination
- Clinical assessment
- Community resources
- Case management
- Patient and family advocacy
Certification
- BLS
- ACLS
- PALS
- TNCC
Additional Information - References
- Alicia Malley, Charge Nurse, 985-640-7679
- Courtney Cook, Charge Nurse, 615-429-1116
- Shania Wardlaw, Charge Nurse, 205-876-7901
Timeline
RN Case Manager / Transitional Navigator
Ochsner Main SMH
07.2024 - Current
ER Registered Nurse
Ochsner Hancock
01.2024 - 07.2024
ER REGISTERED NURSE
Ochsner Baptist
10.2022 - Current
RN CASE MANAGER
Southern Care Hospice
04.2022 - 10.2022
PEDIATRIC EMERGENCY ROOM NURSE
Children's Hospital New Orleans
01.2022 - 04.2022
ER REGISTERED NURSE
Orlando Health Dr. Phillips Hospital
09.2021 - 12.2021
EMERGENCY ROOM REGISTERED NURSE
Raleigh General Hospital
08.2021 - 09.2021
PEDIATRIC EMERGENCY ROOM NURSE
St Tammany Hospital
05.2021 - 07.2021
EMERGENCY ROOM REGISTERED NURSE
Ochsner Westbank
02.2021 - 04.2021
EMERGENCY ROOM REGISTERED NURSE
Kaiser Permanente
09.2020 - 01.2021
EMERGENCY ROOM REGISTERED NURSE
CHI St Luke's The Woodlands Hospital
07.2020 - 09.2020
EMERGENCY ROOM REGISTERED NURSE
Ochsner Westbank
03.2020 - 07.2020
EMERGENCY ROOM REGISTERED NURSE
Emory Hillandale Hospital
01.2020 - 03.2020
EMERGENCY ROOM REGISTERED NURSE
Haywood Regional Medical Center
11.2019 - 01.2020
EMERGENCY ROOM REGISTERED NURSE
Garden Park Medical Center
04.2015 - 11.2018
EMERGENCY ROOM REGISTERED NURSE
Hancock Medical Center
08.2011 - 01.2015
High School Diploma - undefined
Hancock High School
Associate of Science - Nursing
Pearl River Community College
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