Amanda Norman
Albuquerque,NM
Summary
Dynamic professional with a proven track record in contract management and stakeholder communication, notably with Albuquerque Journal. Excelled in training and mentoring teams, ensuring operational excellence across diverse roles. Demonstrated expertise in content management and social media promotion, driving business growth and enhancing customer engagement. Skilled negotiator and strategic planner, adept at delivering solutions and achieving goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
Work History
CPSW
Wings for Life
09.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Journal Delivery
Albuquerque Journal
03.2022 - 06.2023
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Evaluated and negotiated contracts to procure favorable financial terms.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed strategic plans for day-to-day financial operations.
- Drive and deliver
PSO Mange Large Flow of Incoming Calls
Las Vegas Live Chat
03.2018 - 03.2022
- Identified issues, analyzed information and provided solutions to problems.
- Delivered services to customer locations within specific timeframes.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Resolved problems, improved operations and provided exceptional service.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
Salon Owner/Operator
A&B Hair Studio
10.2012 - 02.2018
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Consulted with customers to assess needs and propose optimal solutions.
Education
Certificate - Moral Recovery Therapy
New Mexico Women's Recovery Academy
Albuquerque, NM07-2024
Certificate - Anger Management
New Mexico Women's Recovery Academy
Albuquerque, NM07-2024
Certificate - Residential Drug Abuse Program
New Mexico Women's Recovery Academy
Albuquerque, NM07-2024
Certificate # 1938 - CPSW Certified Peer Support Worker
OPRE
Albuquerque, NM08-2025
Skills
- Stakeholder Communication
- Content Management
- Contract Management
- Training and mentoring
- Social Media Promotion
- Negotiation
Timeline
CPSW
Wings for Life
09.2025 - Current
Journal Delivery
Albuquerque Journal
03.2022 - 06.2023
PSO Mange Large Flow of Incoming Calls
Las Vegas Live Chat
03.2018 - 03.2022
Salon Owner/Operator
A&B Hair Studio
10.2012 - 02.2018
Certificate - Moral Recovery Therapy
New Mexico Women's Recovery Academy
Certificate - Anger Management
New Mexico Women's Recovery Academy
Certificate - Residential Drug Abuse Program
New Mexico Women's Recovery Academy
Certificate # 1938 - CPSW Certified Peer Support Worker
OPRE