Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
AMANDA NUNN

AMANDA NUNN

Chicago,United States

Summary

Dedicated Nurses Aide with a proven track record at Greenwood Care, excelling in patient care and vital signs monitoring. Demonstrated ability to provide emotional support, ensuring patient comfort and privacy. Skilled in fostering strong relationships and promoting optimal health outcomes through compassionate care and meticulous attention to dietary needs.

Overview

16
16
years of professional experience

Work History

Nurses Aide

Greenwood Care
11.2022 - Current
  • Assisted in the coordination of patient care by scheduling appointments, managing transportation, and ensuring timely follow-up visits.
  • Provided emotional support to patients and their families during difficult times, fostering strong relationships built on trust and empathy.
  • Contributed to a positive clinical environment through effective teamwork, clear communication, and a commitment to continuous learning.
  • Promoted optimal nutrition by preparing meals according to individual dietary requirements and preferences.

Patient Care Taker

Self Employed
05.2009 - 11.2023

Coach Cleaner

Union Pacific Railroad Co
05.2021 - 05.2022
  • Supported management with ad-hoc projects as needed, demonstrating flexibility and adaptability in a fast-paced work environment.
  • Promoted a positive company image by maintaining high standards of professionalism and appearance while on duty.
  • Provided excellent customer service by addressing passenger inquiries and resolving concerns in a timely manner.
  • Ensured timely completion of coach cleaning assignments, adhering to strict schedules and deadlines.
  • Demonstrated strong attention to detail when conducting visual inspections for damage or wearandtear.
  • Received consistently positive feedback from passengers for providing exceptional service.
  • Implemented environmentally friendly cleaning practices, reducing waste and minimizing environmental impact.
  • Increased operational efficiency by implementing time-saving techniques during coach cleaning procedures.
  • Developed strong relationships with colleagues and supervisors, fostering an inclusive working environment.
  • Improved cleanliness and safety of coaches by performing thorough cleaning tasks and inspections.
  • Utilized high-pressure washers to clean vehicles and equipment.
  • Removed dirt and debris from vehicle and equipment interiors.
  • Followed safety guidelines for cleaning vehicles and equipment.
  • Wiped down and polished interior and exterior surfaces.
  • Applied chemicals and used high-pressure wash and scrubbers to clean rims.
  • Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Polished windows and mirrors of vehicles and equipment.

Customer Service Agent

United Airlines
03.2016 - 04.2017
  • Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
  • Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
  • Utilized strong problem-solving skills to quickly identify and address customer issues.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Delivered prompt service to prioritize customer needs.

Education

None - Broadcast Journalism

Columbia College
Chicago, IL

Skills

  • Bathing assistance
  • Patient care
  • Basic life support
  • Vital signs monitoring
  • Compassion and empathy
  • Patient transfers
  • Reliable team player
  • Direct patient care
  • HIPAA compliance
  • Recording vital signs
  • Documenting behaviors
  • Maintaining privacy
  • Valid state driver's license
  • General housekeeping
  • Problem resolution
  • Outstanding communication skills
  • Active listening
  • Microsoft office suite proficiency
  • Assertiveness
  • Typing speed
  • Verbal and written communication
  • Phone etiquette
  • Computer proficiency
  • Microsoft Excel
  • Professional telephone demeanor
  • Administrative support
  • Multi-line phone talent
  • Reading comprehension

Timeline

Nurses Aide

Greenwood Care
11.2022 - Current

Coach Cleaner

Union Pacific Railroad Co
05.2021 - 05.2022

Customer Service Agent

United Airlines
03.2016 - 04.2017

Patient Care Taker

Self Employed
05.2009 - 11.2023

None - Broadcast Journalism

Columbia College

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AMANDA NUNN