Amanda O'Hara
PORT SAINT LUCIE,Florida
Summary
Dedicated and skilled esthetician with expertise in customized facial treatments and client consultations, consistently achieving high customer satisfaction. Passionate about applying my skills and knowledge to contribute to a dynamic team and advance professionally in the skincare industry.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Esthetician
Hand and Stone Massage and Facial Spa
Vero Beach, Florida
10.2023 - Current
- Provide facial treatments including cleansing, exfoliation, extractions, and massage.
- Conduct thorough consultations to understand client concerns and goals, building trust through professional and empathetic communication.
- Develop customized skincare regimens for clients.
- Maintain a clean, organized, and sanitary work environment in accordance with state regulations and company standards.
- Participate in hands-on training, workshops, and webinars.
Beauty Advisor
L'Occitane En Provence
Palm Beach Gardens, Florida
11.2022 - 10.2023
- Cross-sell and upsell beauty products, including serums, body lotions, and hair care products.
- Recommend merchandise based on expert product knowledge and client preferences.
- Support store sales goals through product and service recommendations.
Massage Envy
Assistant Manager
North Palm Beach, Florida
08.2020 - 05.2021
- Manage schedules and relationships with customers and staff.
- Handle payroll, inventory, and report various data at the end of each month.
- Manage day-to-day operations, including front desk duties, payment processing, and scheduling.
Massage Envy
Lead Front Desk Associate
North Palm Beach, Florida
06.2018 - 08.2020
- File and maintain client records and databases.
- Respond to and resolve customer inquiries or complaints.
- Answer phone calls to schedule appointments or address client questions.
- Explain the benefits of regular massage, skincare, and stretch; promote membership programs.
Education
Hollywood Institute of Beauty Careers
West Palm Beach, FL12-2021
Skills
- Chemical Peels
- Microdermabrasion
- Cavitation
- High Frequency
- LED Light Therapy
- Nanoinfusion
- Laser Hair Removal and Electrolysis
- Skin Condition Diagnosis and Treatment
- Makeup Application and Tinting
- Customer Service and Sales Experience
- Maintaining Organized and Clean Work Areas
- Meevo and Millennium Software
Certification
- Licensed Facial Specialist
- Licensed Electrologist
- Laser Safety Officer
- BLS Provider
- Cavitation Certification
- Dermalogica Expert Certification
- ClarityRx Master Certification
- Hand and Stone Elite Esthetician
Timeline
Esthetician
Hand and Stone Massage and Facial Spa
10.2023 - Current
Beauty Advisor
L'Occitane En Provence
11.2022 - 10.2023
Massage Envy
Assistant Manager
08.2020 - 05.2021
Massage Envy
Lead Front Desk Associate
06.2018 - 08.2020
Hollywood Institute of Beauty Careers