Amanda Ortiz
Ocala,FL
Summary
Skilled production worker with background in diverse manufacturing environments. Possess strong understanding of production processes and quality control measures, ensuring efficient workflow and adherence to safety protocols. Demonstrated ability to troubleshoot equipment issues and implement process improvements, resulting in enhanced operational efficiency. Committed to maintaining high standards of workmanship and contributing positively to team dynamics to ensure goals are met.
Overview
8
8
years of professional experience
Work History
Sr Production Tech
Green Thumb
Ocala, FL
03.2024 - Current
- Work successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Calibrated machines to adhere to quality standards and maintain required productivity levels.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Identified areas of improvement and implemented changes accordingly.
- Monitored the quality of products during production process.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Order Fufillment/Warehouse Team Member
Green Thumb
Ocala, FL
02.2023 - 03.2024
- Organized warehouse space by rearranging items, checking for accuracy of storage location.
- Assisted in packaging and labeling of products for shipment.
- Utilized pallet jacks, forklifts, hand-trucks or other equipment to move materials within the facility.
- Operated computers to enter data into company databases regarding shipments and receiving processes.
- Performed regular cycle counts to ensure inventory accuracy and integrity.
- Used digital database to keep records of units and stock moved.
- Provided assistance in order fulfillment activities when needed.
Order Fulfillment
Transformco
Ocala, FL
11.2021 - 02.2023
- Monitored inventory levels, supply chain management and order fulfillment processes.
- Executed tasks related to order fulfillment within allotted timeframes.
- Sorted and packaged products to prepare for processing and shipping.
- Unloaded and sorted products and transported items to proper locations.
- Kept Operations area neat and orderly to minimize any packaging and/or shipping errors.
Receptionist
Alliant Dermatology
The Villages, FL
10.2020 - 11.2021
- Answered and directed incoming calls using multi-line telephone system.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Processed payments and updated accounts to reflect balance changes.
- Updated and recorded customer or client information to maintain accounts.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Cashier
Walmart
The Villages, FL
03.2020 - 10.2020
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Followed company security procedures for handling large sums of money.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Housekeeper
Sumter Place Assisted Living
The Villages, FL
04.2019 - 10.2019
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Assisted in laundry services including washing, drying, and folding linens.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Sales Associate
Boost Moblie
Ocala, FL
04.2018 - 12.2018
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Handled returns and exchanges according to company policies.
- Collected payments and provided accurate change.
- Greeted customers and provided exceptional customer service.
- Developed promotional strategies to increase sales volume.
- Upsold additional items based on customer interests and needs.
Receptionist
Honda
Ocala, FL
01.2018 - 04.2018
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted customers, answered general questions and directed to appropriate locations.
- Answered and directed incoming calls using multi-line telephone system.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
Production Worker
Custom Windows
Ocala, FL
02.2017 - 04.2018
- Applied caulk, sealants and other agents to installed surfaces.
- Took accurate measurements to calculate size and amount of materials needed for project completion.
- Measured and marked cutting lines on raw materials.
- Analyzed problematic installations and implemented appropriate solutions for quick remediation.
- Completed day-to-day duties accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
Education
High School Diploma -
Westport High School
Ocala, FL05-2015
Skills
- Effective communication
- Team collaboration
- Inventory management
- Problem solving
- Adaptability
- Safety compliance
- Materials handling
- Machine operation
Timeline
Sr Production Tech
Green Thumb
03.2024 - Current
Order Fufillment/Warehouse Team Member
Green Thumb
02.2023 - 03.2024
Order Fulfillment
Transformco
11.2021 - 02.2023
Receptionist
Alliant Dermatology
10.2020 - 11.2021
Cashier
Walmart
03.2020 - 10.2020
Housekeeper
Sumter Place Assisted Living
04.2019 - 10.2019
Sales Associate
Boost Moblie
04.2018 - 12.2018
Receptionist
Honda
01.2018 - 04.2018
Production Worker
Custom Windows
02.2017 - 04.2018
High School Diploma -
Westport High School
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