Amanda Owens
San Luis Obispo,CA
Summary
Reliable and organized job seeker with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences.
Overview
4
4
years of professional experience
Work History
Park Host
Santa Cruz Boardwalk
06.2021 - 08.2021
- Kept attraction neat and clean, following company policy and safety guidelines.
- Enforced company policies while maintaining cheerful, supportive approach to guests.
- Helped children and families find favorite attractions and characters to optimize guest experience.
- Greeted guests and answered general questions about park and attractions.
- Worked with security team to locate separated children and parents near attraction.
Assistant Horse Instructor
Horse And Heart
06.2017 - 08.2017
- Taught children under guidance of senior instructors.
- Cleaned horse stables and fed horses.
- Fit gear for horses and specific riders.
- Coached and trained students in basic care and maintenance of horses and stables in addition to riding technique, form and skills.
Education
Bachelor of Science - Animal Science
California Polytechnic State University-San Luis Obispo
San Luis Obispo, CA2027
Skills
- Emergency Evacuation Procedures
- Guest Greeting
- Patron Guidance
- Guest Assistance
- Issue Resolution
- Customer Service Expertise
Timeline
Park Host
Santa Cruz Boardwalk
06.2021 - 08.2021
Assistant Horse Instructor
Horse And Heart
06.2017 - 08.2017
Bachelor of Science - Animal Science
California Polytechnic State University-San Luis Obispo
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