Amanda Parker
Cincinnati
Summary
Highly motivated individual with a passion for excellent customer service. Possesses a strong work ethic and a team-player attitude. Well-versed in the hospitality and retail industries, with a focus on customer relations, problem-solving and multitasking. Committed to providing outstanding customer service and maintaining a clean, organized environment.
Overview
15
15
years of professional experience
Work History
Parking Garage Attendant/Trainer/Supervisor
3CDC
01.2024 - Current
- Utilized Microsoft Teams and 365 to enhance operations.
- Instructed newcomers on logging in to various computer and parking systems used by 3cdc.
- Manage the shift, supervise other csrs to make sure they are doing their rounds, cleaning, and following policies Assisting with anything they need as far as supplies, or assistance with the computer systems, or customers.
- Maintained a clean and organized work environment, contributing to overall garage safety and functionality.
- Maintained clean and organized garages.
Crew Member
McDonald's
03.2023 - Current
- Handled customer complaints in a professional and courteous manner
- Placed orders into POS systems and handled cash and credit transactions
- Demonstrated excellent communication skills when dealing with customer inquiries and complaints
Picker/Packer
Grippos potato chip company
05.2023 - 10.2023
- Packaged chips coming off the production line, boxed them, labeled, stacked pallets, prepared product for shipping, and cleaned facility for first shift to come in
Bakery/deli Clerk
Food City Lafollette
03.2012 - 05.2015
- Performed opening and closing procedures such as setting up the display case or restocking items
- Prepared special orders for customers upon request using proper baking and cooking methods and recipes
- Developed a deep understanding of all bakery and deli products, including ingredients, nutritional values, and preparation techniques
- Managed multiple tasks simultaneously while working in a fast-paced environment
- Organized shelves according to company standards for visual appeal
- Followed company policies related to food handling practices
- Accurately weighed deli meats for slicing according to customer requests
- Assisted with ordering supplies and managing inventory levels to ensure product availability at all times
Housekeeper
Twin Cove Marina
05.2010 - 02.2012
- Cleaned and restocked restroom areas with towels and toiletries
- Inspected guest suites and public areas daily to ensure high standards of cleanliness
- Accurately documented all daily activities into the logbook for reference purposes
- Adaptable to new work environments and quickly learned new processes and procedures
- Cultivated positive relationships with customers by ensuring that their needs were met
- Dust-mopped, vacuumed, and buffed floors to maintain a clean and safe environment
- Developed proficiency in operating various cleaning equipment, such as vacuums, mops, and carpet cleaners
- Disinfected and deep-cleaned upholstered furniture and carpets
Education
Associate Of Science - Human Services
Coloraodo Technical University
Colorado Springs, CO05.2023
High school diploma -
Campbell County Comprehensive High School
Jacksboro, TN05.2001
Skills
- Data entry
- Willingness to Learn
- Business Administration
- Word Processing
- Mail Handling
- Maintaining Confidentiality
- Data Integrity
- Collecting Information
- Microsoft Office
- Excellent Communication Skills
- Strong Interpersonal Skills
- Data Processing
- Independent Worker
- Food Handling
- POS
- Commercial Cleaning
- Cash Handling
- Guest Services
- Cleaning Experience
- Computer Operation
- Retail Sales
- Kitchen Experience
- Inventory Control
- Cashiering
- Organizational Skills
- Time management
- Microsoft office 365
- Training new employees
- Skidata
- Parknet 360
- Amano One
- Customer service
Timeline
Parking Garage Attendant/Trainer/Supervisor
3CDC
01.2024 - Current
Picker/Packer
Grippos potato chip company
05.2023 - 10.2023
Crew Member
McDonald's
03.2023 - Current
Bakery/deli Clerk
Food City Lafollette
03.2012 - 05.2015
Housekeeper
Twin Cove Marina
05.2010 - 02.2012
High school diploma -
Campbell County Comprehensive High School
Associate Of Science - Human Services
Coloraodo Technical University
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