Amanda Parks
Contract Specialist
Salem,NH
Summary
Proven Contract Specialist and Sales Professional with a robust background at Cytek Biosciences, adept in legal and contract compliance, and Salesforce CRM. Leveraging research and analysis skills alongside a keen attention to detail, I've successfully guided critical contract resolutions and enhanced sales processes, significantly contributing to organizational goals.
Overview
13
13
years of professional experience
Work History
Contract Specialist
Cytek Biosciences
Fremont, CA
12.2023 - Current
- Checked information in company's database for accuracy and updated data with current information to maintain records.
- Guided suitable resolutions on issues related to critical contracts in support of program managers.
- Oversaw changes and coordinated change orders and contract reviews.
- Identified contract changes potentially occurring during agreement's lifecycle.
- Complied with regulations by crafting policies and procedures for all to follow.
- Administered contract change requests and resolution.
- Reviewed purchase orders for accuracy and compliance with company policies.
- Liaised with leadership team to review and approve contract terms and conditions.
- Review and understand contract plans and specifications.
- Provided updates on status of contract processes to upper management and other important personnel.
- Coordinated activities between contracting officers, subcontractors, suppliers, customers, technical personnel, attorneys, auditors and other stakeholders involved in the contracting process.
- Ensured that all signed contracts were properly filed in an organized manner for easy retrieval.
- Developed contracts for legal review for presentation to senior management staff.
Inside Sales Representative
Cytek Biosciences
Fremont, CA
02.2023 - 12.2023
- Produced sales documents, finalized deals and filed records.
- Listened to customer needs to identify and recommend best products and services.
- Expedited customer orders for quick delivery and to promote satisfaction.
- Solicited feedback from customers on product features and service levels.
- Provided customers with product information, pricing and availability.
- Worked in conjunction with outside sales representative to maintain and grow product sales.
- Implemented sales promotions and discounts in collaboration with the marketing department.
- Collaborated with the marketing team to identify and pursue new sales leads and opportunities.
- Participated in sales training and workshops to improve sales techniques and product knowledge.
Inside Sales Representative
Luminex Corp.
Austin, TX
07.2019 - 03.2023
- Produced sales documents, finalized deals and filed records.
- Listened to customer needs to identify and recommend best products and services.
- Expedited customer orders for quick delivery and to promote satisfaction.
- Solicited feedback from customers on product features and service levels.
- Provided customers with product information, pricing and availability.
- Worked in conjunction with outside sales representative to maintain and grow product sales.
- Implemented sales promotions and discounts in collaboration with the marketing department.
- Collaborated with the marketing team to identify and pursue new sales leads and opportunities.
- Participated in sales training and workshops to improve sales techniques and product knowledge.
Sales Support Specialist
MilliporeSigma
Billerica, MA
11.2011 - 07.2019
- Generated quotes for customers based on their individual requirements.
- Managed CRM system, ensuring accurate data entry and providing reports for sales analysis.
- Maintained accurate records of customer orders and inquiries.
- Provided after-sales support, addressing any customer concerns and ensuring a positive customer experience.
- Provided timely responses to customer inquiries, ensuring high levels of customer satisfaction.
- Answered high volume of calls in fast-paced environment to offer above-and-beyond support for sales representatives' diverse needs.
- Processed sales orders and managed order fulfillment to ensure accurate and timely delivery.
- Entered data into spreadsheets to track customer interactions and project progress.
- Followed-up with sales teams and customers with complex issues to coordinate resolutions.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Participated in weekly team meetings to discuss strategies for achieving goals.
- Resolved order issues by consulting with appropriate departments.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Hooksett, NH01-2019
Skills
- Contract compliance
- Legal compliance
- Research and analysis
- Contract closeouts
- Inspection and examination
- Documentation review
- Salesforce CRM
- Attention to detail
Timeline
Contract Specialist
Cytek Biosciences
12.2023 - Current
Inside Sales Representative
Cytek Biosciences
02.2023 - 12.2023
Inside Sales Representative
Luminex Corp.
07.2019 - 03.2023
Sales Support Specialist
MilliporeSigma
11.2011 - 07.2019
Bachelor of Science - Business Administration
Southern New Hampshire University