Amanda Pennington

Hurricane Grill and Wings

09.2015 - 10.2024

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Bussed and reset tables to keep dining room and work areas clean.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Summary