Amanda Perez
Roseville,CA
Summary
Dynamic individual with hands-on experience in customer service and working with children. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
8
8
years of professional experience
Work History
LEAD Barista, Baker, Kitchen Line
Pushkin’s Bakery
Roseville
02.2024 - Current
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Enhanced customer experience by cultivating a welcoming atmosphere through staff engagement.
- Supervised daily shift operations
Private Nanny
Nanny Services
03.2021 - 05.2025
- Provided individualized care and support to multiple children, fostering a nurturing environment.
- Developed and implemented engaging educational activities to promote learning and development.
- Coordinated daily routines, ensuring timely meals, homework assistance, and recreational activities.
- Encouraged open-ended play with creativity, outdoor, and unstructured activities
AOH Team Lead
Amy’s Drive Thru
Roseville
12.2021 - 03.2024
- Implemented training programs to enhance staff performance and service quality.
- Acted as a liaison for management
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Managed schedules, accepted time off requests and found coverage for short shifts.
Team Lead
Luv2play
Folsom
06.2018 - 03.2021
- Maintaining cleanliness and sanitization of the store, cafe, and playground
- Leading seasonal camps and creating activities
- Hosting and planning birthday parties to succeed both parent and children expectations
Education
B.A - Psychology
CSU CHICO
Chico05.2024
AA-T - Psychology
Folsom Lake College
Folsom05.2022
High School Diploma - undefined
Ponderosa HighSchool
Shingle Springs01.2020
Skills
- Customer Relations
- Team Development
- Relationship building
- Toddler care experience
- Complex Problem Solving
- Restaurant Management
Timeline
LEAD Barista, Baker, Kitchen Line
Pushkin’s Bakery
02.2024 - Current
AOH Team Lead
Amy’s Drive Thru
12.2021 - 03.2024
Private Nanny
Nanny Services
03.2021 - 05.2025
Team Lead
Luv2play
06.2018 - 03.2021
AA-T - Psychology
Folsom Lake College
High School Diploma - undefined
Ponderosa HighSchool
B.A - Psychology
CSU CHICO