Amanda Perkins
Rising Sun
Summary
Dynamic HR professional with a proven track record at Amtrak National Railroad, excelling in FMLA claims processing and compliance. Skilled in analytical data interpretation and client communication, I enhance operational efficiency and foster cross-functional teamwork, ensuring service excellence and accuracy in all HR initiatives.
Overview
18
18
years of professional experience
Work History
Leave Management Associate
Amtrak National Railroad
03.2021 - Current
- Processed FMLA claims ensuring compliance with federal regulations and company policies.
- Reviewed medical documentation to validate eligibility and assess claim accuracy.
- Coordinated communication between employees, healthcare providers, and management regarding claims status.
- Managed caseload efficiently, prioritizing tasks to meet deadlines while maintaining high accuracy standards.
- Supported colleagues in navigating difficult cases or complex situations involving multiple parties or overlapping leave policies.
HR Data Specialist
University Of Delaware
06.2011 - 03.2021
- Collaborated with cross-functional teams to streamline data collection processes, improving efficiency and accuracy.
- Streamlined payroll processing procedures, ensuring accurate compensation calculations while minimizing discrepancies across departments.
- Enhanced HR data accuracy by implementing data validation processes and reviewing entries for consistency.
- Trained HR staff members on best practices for using analytics tools and interpreting results effectively for daily operations improvement.
Circulation Supervisor
Chesapeake Publishing & Printing
09.2007 - 07.2010
- Supervised daily circulation operations, ensuring efficient workflow and optimal resource allocation.
- Developed and implemented training programs for new staff, enhancing team performance and service quality.
- Managed inventory control systems, optimizing stock levels and reducing waste through effective monitoring.
Education
High School Diploma -
Elkton High School
Elkton, MD06-2004
Skills
- Analytical data interpretation
- Strategic networking skills
- Client communication
- Efficient documentation management
- Cross-functional teamwork
- Service excellence
- Organizational time strategies
Timeline
Leave Management Associate
Amtrak National Railroad
03.2021 - Current
HR Data Specialist
University Of Delaware
06.2011 - 03.2021
Circulation Supervisor
Chesapeake Publishing & Printing
09.2007 - 07.2010
High School Diploma -
Elkton High School
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