Amanda Piorkowski
Bowling Green,OH
Summary
Experienced in team leadership, excelling at fostering a collaborative and efficient environment that drives success in fast-paced environments. Proven ability to exceed targets, ensuring smooth operations and delivering high-quality customer service. Track record of effective communication and conflict resolution consistently achieving team goals and promoting a positive work culture.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Barista Shift Supervisor
Starbucks
Roanoke, VA
11.2020 - Current
- Run shifts, lead the store team and make decisions that impact store operations.
- Enabling employee success through coaching and hands-on assistance.
- Customer-oriented, Barista with experience serving high-quality espresso and brewed coffee in a fast-paced coffee shop environment.
- Customer-oriented, Barista with experience serving high-quality espresso and brewed coffee in a fastpaced coffee shop environment
Wine Club Manager/Bartender
Beliveau Farm Winery
Blacksburg, VA
05.2021 - 09.2022
- Knowledge of wine and wine tasting practices
- Exceptional ability to work under pressure
- Established and maintained excellent customer relationships
- Played a key role in developing a new tasting room customer base, by increasing the wine club members and sales
- Marketing and planning of wine club events
Assistant Manager
Obiso Company
Christiansburg, VA
02.2019 - 11.2020
- Maintained high standards of customer service
- Ran shifts and managed crew efficiently
- Prepared food and served alcoholic beverages
- Weekly inventory and shopping of products
- Assisted with vineyard work and winemaking
Team Lead
A Taste of Excellence
Strongsville, OH
09.2016 - 11.2018
- Catered a variety of small and large scale events
- Assisted in leading, monitoring, and supervising catering staff
- Interacted with guests and made sure they had a great experience
- Set up and tear down of all tables, chairs, linens, and equipment at the venue
- Prepare and serve food and drinks; bussed tables as needed
Route Leader
Bike the US for MS
Blacksburg, VA
01.2016 - 09.2017
- Led a group of cyclists, across the country, raising money and awareness for Multiple Sclerosis
- Assisted in the planning and preparation of trips
- Scheduled accommodations
- Biked anywhere from 50 to 100 miles every other day
- Driving and navigating support vehicles
- Promoting the cause and reaching out for support/donations
- Communicating with cyclists and other various organizational tasks
Education
Bachelor of Science - Education in Tourism, Recreation and Event Planning
Bowling Green State University-Main Campus
Bowling Green, OH08.2016
Skills
- Proficient in Microsoft Office Suite
- Catering
- Experience Working With Students
- Tutoring
- Food Production
- Leadership Experience
- Client Management
- Bartender Experience
- Basic life support
- Marketing
- Social media marketing
- Leadership
- Customer service
- Supervising experience
- Social media management
Certification
- ABC manager, 04/22, 04/25
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
- OSHA Certified
- Basic Life Support Certification (BLS)
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Wine Club Manager/Bartender
Beliveau Farm Winery
05.2021 - 09.2022
Barista Shift Supervisor
Starbucks
11.2020 - Current
Assistant Manager
Obiso Company
02.2019 - 11.2020
Team Lead
A Taste of Excellence
09.2016 - 11.2018
Route Leader
Bike the US for MS
01.2016 - 09.2017
Bachelor of Science - Education in Tourism, Recreation and Event Planning
Bowling Green State University-Main Campus