Amanda Pollara
Chino,CA
Summary
Dynamic individual with hands-on experience in Sign Production, Purchasing and Industrial Plastics Sales. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
Work History
Purchaser/Buyer
Fusion Signs & Design
03.2017 - 04.2023
- Researched suppliers based on availability, quality, selection, and price.
- Collaborated with buyers for special events and seasonal promotions to maintain adequate product stock and drive sales.
- Negotiated with suppliers, vendors, and other representatives.
- Checked items received against items ordered by verifying receipts.
- Adjusted procedures to maximize department effectiveness.
- Tracked inventory shipments and prepared spreadsheets detailing item information.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Implemented policies to reduce cost and eliminate waste.
- Performed monthly reconciliation of open purchasing orders.
- Maintained complete documentation and records of all purchasing activities.
- Determined lowest possible cost, factoring in quality and reliability and negotiated favorable contracts.
- Communicated frequently with stores and vendors to manage orders and verify revisions on purchase orders.
- Oversaw $1,000,000 yearly budget for production needs for signage company.
- Maintained focus and organization to regularly complete tasks with precision, timeliness and flexibility to accommodate fluctuating assignments and emerging business trends.
- Reviewed order updates to identify best practices aligned with corporate goals.
- Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
Signage Applicator
Fusion Signs & Design
11.2014 - 03.2017
- Inspected substrates prepped for vinyl application.
- Weeding, masking and vinyl application.
- Cleaned and prepared surfaces for paint application with exacting accuracy.
- Maintained knowledge of equipment necessary to complete jobs, acquiring new skills and techniques.
- Used proper PPE and safety protocols for personal health and safety of other staff.
- Monitored quality control and trends to report to job site supervisor.
- Cleaned and prepared equipment necessary for projects.
- Buffed and finished surfaces after painting to complete product finish.
- Sanded and removed blemishes, dents and other imperfections on painting surfaces
- Worked close with production team and management
Inside Sales Representative
Piedmont Plastics
04.2023 - Current
- Managed customer inquiries and provided accurate product information to enhance satisfaction.
- Developed relationships with key accounts, fostering long-term partnerships and repeat business.
- Collaborated with cross-functional teams to streamline order processing and improve service delivery.
- Utilized CRM software to track sales activities and maintain up-to-date customer records efficiently.
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendation
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
- Enhanced customer retention by offering tailored solutions to address unique needs and challenges, resulting in increased loyalty and repeat business.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Set up new accounts, established customer credit and set up payment methods.
- Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Contributed to team objectives in fast-paced environment.
- Maintained current knowledge of evolving changes in marketplace.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Met existing customers to review current services and expand sales opportunities.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Education
Highschool -
Don Lugo
Chino06-2004
Pharmacy - Pharmacy Technology
Uei Ontario
Ontario, CA2010
Skills
Customer service
Team player and Independent worker
Manufacturing knowledge
Assembly and production
Communication skills
Relationship building
Sales closing
Complex Problem-solving
Relationship selling
Customer needs assessment
Account management
Cold calling
Lead prospecting
Staff training
Value-based selling
Technical product knowledge
Sales demonstration
B2B and B2C sales
Closing sales
Product management and pricing
Contact follow-up
Exceptional customer service
Cheerful and energetic
Attention to detail
Customer service
Timeline
Inside Sales Representative
Piedmont Plastics
04.2023 - Current
Purchaser/Buyer
Fusion Signs & Design
03.2017 - 04.2023
Signage Applicator
Fusion Signs & Design
11.2014 - 03.2017
Highschool -
Don Lugo
Pharmacy - Pharmacy Technology
Uei Ontario