Amanda Powell

• Oversee a material coordinator and 2 general clerks
• Weekly reports of all shipments to DOS
• Daily tracking of all shipments for regions
• Communicating with DOS regarding all aspects of the shipment from preparation to completion including providing accurate available funding balances
• Uploading of all documents for shipments
• Verifying EEI/AES filings
• Sending pre-alerts to our client
• Utilizing QuickBooks to store funding information and provide accurate balances to the client
• Keeping accurate records of ESR's received
• Assisting with compiling the supporting docs for our monthly invoice to DOS as requested
• Assisted with assigning tasks to the General Clerks on an ad hoc basis
• Coordinating shipment pickups with our forwarders and the Shipping department
• Assisting the clerks with running orders and sending shipments for quotes [as necessary; this is a primary task of the clerks]
• Maintaining daily trackers for regions
• Assisting with setting priority shipments as required by the Transportation Manager
• Maintaining accurate and complete files for all shipments
• Developed and maintained courteous and effective working relationships

• Oversee a material coordinator and 2 general clerks
• Weekly reports of all shipments to DOS
• Daily tracking of all shipments for regions
• Communicating with DOS regarding all aspects of the shipment from preparation to completion including providing accurate available funding balances
• Uploading of all documents for shipments
• Verifying EEI/AES filings
• Sending pre-alerts to our client
• Utilizing QuickBooks to store funding information and provide accurate balances to the client
• Keeping accurate records of ESR's received
• Assisting with compiling the supporting docs for our monthly invoice to DOS as requested
• Assisted with assigning tasks to the General Clerks on an ad hoc basis
• Coordinating shipment pickups with our forwarders and the Shipping department
• Assisting the clerks with running orders and sending shipments for quotes [as necessary; this is a primary task of the clerks]
• Maintaining daily trackers for regions
• Assisting with setting priority shipments as required by the Transportation Manager
• Maintaining accurate and complete files for all shipments

• Daily tracking of all shipments for regions
• Communicating with DOS regarding all aspects of the shipment from preparation to completion including providing accurate available funding balances
• Uploading of all documents for shipments
• Verifying EEI/AES filings
• Sending pre-alerts to our client
• Utilizing QuickBooks to store funding information and provide accurate balances to the client
• Keeping accurate records of ESR's received
• Assisting with compiling the supporting docs for our monthly invoice to DOS as requested
• Assisted with assigning tasks to the General Clerks on an ad hoc basis
• Coordinating shipment pickups with our forwarders and the Shipping department
• Assisting the clerks with running orders and sending shipments for quotes [as necessary; this is a primary task of the clerks]
• Maintaining daily trackers for regions
• Assisting with setting priority shipments as required by the Transportation Manager
• Maintaining accurate and complete files for all shipments

• Assist and support the Material Coordinators
• Run orders
• Send shipments out for quotes
• Award shipments
• Verify EEI/AES filings
• Uploading supporting documents for shipments
• Communicates with forwarders on shipments

• Identify, examine, classify, accept, reject material as per regulations.
• Load material on and off skids, pallets.
• Operate tools and equipment in performance of duties.
• Count, record data, apply tags and labels.

• Handle money.
• Use safe.
• Serve customers.
• Fill coffee, clean station.
• Restock shelves.

Training C3MP phone system Application Intake Helpline Tier 1 & 2 Web NEMIS Legacy NEMIS FEMA Manual Casework Duplicate Investigation Insurance Desktop Appeals Call Outs.

• Served as the primary point of contact for persons inquiring about disaster assistance.
• Conducted telephone interviews with disaster survivors.
• Assisted applicants by telephone and determine applicant needs, provide instructions and referrals to appropriate disaster programs, community resources, and other Federal agencies, as appropriate.
• Conducted verification activities to determine eligibility of applicants for disaster assistance.
• Processed applicant cases, re-certifications, audits, recoups and lodging reimbursement, appeals.
• Processed 30-40 cases a shift.
• Appeals Contractor Call Outs

• Maintained store staff by recruiting, selecting employees.
• Investigated and resolved customer concerns in a timely manner.
• Analyzed daily sales, expense information and perform all other financial analysis to maximize sales and new profits.
• Safe guarded and account for all money received and be responsible for bank requirements.
• Completed company requirements by assigning employees; following up on work results.
• Maintained the stability and reputation of the store by complying with all legal requirements.