Amanda Proulx
Las Vegas,NV
Summary
Experienced with holistic and therapeutic massage techniques to promote client health and relaxation. Utilizes various modalities to address individual needs, ensuring comprehensive care. Professional therapist with strong expertise in delivering therapeutic and relaxing massage treatments. Strong team player with Collaborative skills in various techniques including Swedish, deep tissue, cranial sacral,and sports massage, with focus on client satisfaction and holistic health and pain management.
Attentive Licensed Certified Massage Therapist with 16 years of experience implementing myriad approaches to physical and mental restoration. Matches optimal therapeutic techniques to reported symptoms. Skilled professional ameliorating pain and renewing body and mind.
Dynamic individual with hands-on experience in Deep Tissue, Cranial Sacral , Myofascial release, NMT JROM.
Committed to making meaningful contributions and advancing organizational goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Licensed Massage Therapist
self employed
Las Vegas, NV
01.2015 - Current
- Licensed massage therapist, MBLX, CST
Licensed Massage Therapist
Advanced Spine and Rehabilitation
Las Vegas, NV
06.2024 - 10.2025
- Delivered personalized massage therapy sessions tailored to individual client needs.
- Utilized various massage techniques to alleviate pain and promote relaxation.
- Maintained accurate client records to track progress and treatment effectiveness.
- Developed strong client relationships through effective communication and trust-building.
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
- Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Cultivated a calm atmosphere within the massage space using soft lighting, tranquil music, or other desired elements that enhanced the therapeutic experience for clients.
- Delivered exceptional customer service experiences resulting in positive reviews and increased word-of-mouth referrals.
- Enhanced client satisfaction by providing personalized and effective massage therapy sessions tailored to individual needs.
- Conducted post-treatment evaluations with clients, discussing their experiences during the session and providing recommendations for ongoing care as needed.
- Performed thorough consultations before each session to determine clients'' goals for treatment while also identifying potential contraindications or precautions needed during the massage process itself.
- Educated clients on benefits of regular massage for mental and physical health.
- Collaborated with healthcare professionals to develop holistic treatment plans for clients with chronic pain.
- Provided treatment for medical conditions and injuries through therapeutic massage.
- Assessed guest needs and identified muscle issues, medical conditions, and contraindications before beginning session.
Homemaker and Mother
self employed
Las Vegas, NV
06.2015 - 06.2021
Customer Service Representative
NEW WAVE ENVIRO
Englewood, CO
05.2005 - 05.2010
- Customer Service Manager, Accounts Receivable, Data Entry, warranty.!Quality control, Sales Team support, International Sales, Event planning
Flight Attendant
Ryan International Airlines
Denver, CO
01.2003 - 11.2005
- Delivered exceptional in-flight service, ensuring passenger comfort and satisfaction throughout journeys.
- Managed emergency situations with composure, utilizing safety protocols to safeguard passengers and crew.
- Coordinated cabin preparations, optimizing space for luggage and facilitating smooth boarding processes.
- Trained new flight attendants on operational procedures, enhancing team efficiency and service quality.
- Conducted safety demonstrations, clearly communicating procedures to ensure passenger understanding and compliance.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Provided comfort to anxious travelers through active listening, empathy, and reassurance during turbulence or other flight challenges.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Educated passengers about emergency equipment usage during safety demonstrations, ensuring comprehension of critical procedures.
- Prepared cabin for arrival by cleaning surfaces, restocking supplies, securing loose items, and ensuring overall orderliness.
- Collected trash, tidied up aisles and wiped down surfaces during and in between flights to keep cabin clean.
Education
High School Diploma -
St Johns High
St Johns , Az Licensed massage therapist - Massage therapist
Massage Therapy Institute of Colorado
Denver, CO01.2010
Skills
Hot stone massage
Chiropractor office experience
Myofascial release techniques
Quality control
Massage therapy - Massage therapy experience (16-20 years)
Swedish massage
Soft tissue mobilization
Digestive system
Breathwork facilitation
Massage therapy for athletes
Musculoskeletal system
SOAP medical charting
Physiology Knowledge
Meditation and mindfulness guidance
Front desk
Event Planning
Holistic health coaching
Endocrine system
Circulatory system
Massage therapy for children
Cross-selling
Accounts receivable
Spa services
Leadership
Customer service
Anatomy knowledge
GAAP
Account management
Accounts Receivable
Yoga
Gait training
Organizational skills
Microsoft Office
Patient assessment
Patient service
English
Communication skills
Typing
Collaborate with healthcare professionals
Lymphatic system
Sports massage
Private practice experience
Medical terminology
Community engagement
Trigger point therapy
Bookkeeping
Acupressure massage
Massage therapy for elderly
Presentation skills
Liability insurance
QuickBooks
Time Management
Negotiation
Massage therapy for individuals with chronic pain
Sales
Microsoft Word
Direct sales
Attention to detail
Teamwork
Upselling
Respiratory system
Computer skills
Clinical documentation
Reproductive system anatomy and physiology
Customer support
Urinary system anatomy and physiology
Phone etiquette
Spa experience
Massage therapy for post-surgery patients
In-person customer service
Sports
Inside sales
Adobe Acrobat
Deep tissue massage
Nervous system
Integumentary system
Management
Accounting
Individual consumer customer service
Anatomy Knowledge
Massage therapy for individuals with stress-related conditions
Data entry
Certification
- First Aid Certification
- Massage Therapy License
- Licensed Massage Therapist
- Licensed Massage Practitioner (LMP)
- Registered Craniosacral Therapist (RCST)
- Neuromuscular Therapy Certification
- BCTMB
- AED Certification
- CPR Certification
- Myofascial Release Certification
- Licensed Massage and Bodywork Therapist (LMBT)
- Driver's License
Timeline
Licensed Massage Therapist
Advanced Spine and Rehabilitation
06.2024 - 10.2025
Homemaker and Mother
self employed
06.2015 - 06.2021
Licensed Massage Therapist
self employed
01.2015 - Current
Customer Service Representative
NEW WAVE ENVIRO
05.2005 - 05.2010
Flight Attendant
Ryan International Airlines
01.2003 - 11.2005
Licensed massage therapist - Massage therapist
Massage Therapy Institute of Colorado
High School Diploma -
St Johns High