AMANDA QUESENBERRY
Richmond,VA
Summary
Results-oriented Loan Processor highly effective at coordinating documents and processes between departments, individuals and government offices. Expert negotiator, problem solver and organizer. Over 12 years of experience in loan processing and mortgages.
Overview
16
16
years of professional experience
Work History
Senior Loan Processor
SunTrust Mortgage/Truist
09.2014 - Current
- Review client files for accuracy and completeness before transitioning to Underwriter to ensure I am meeting agency and investor guidelines
- Communicate with internal and external clients
- Excellent customer service and communication skills.
Loan Processor
Randstad Solutions
04.2012 - 07.2014
- Ability to manage pipeline and prioritize workflow to get job done
- Evaluated financial statements and contacted institutions and customers to clarify details
- Interfaced with borrowers to obtain needed items and prepare applications for underwriting review
- Worked with third-party vendors to address and clear loan closing requirements
- Such as disputes with credit reports and adding tradelines to credit reports to have Equifax add for our doctor loans.
Mortgage Assistant
Aerotek Staffing
04.2010 - 01.2012
- Requesting necessary investor approvals
- Ensure proper documentation
- Completed closing process by collaborating with attorneys, title companies and government clerks
- Stayed abreast of lending regulations, industry trends and market rates
- Comfortable with the various systems used, including, but not limited to, Fidelity, MVUE, PLX
- Corresponded with PMI companies, tax offices, P&P companies
- Assessed financial means and desires of each client to set up appropriate mortgage packages.
Consumer Sales
Spherion Staffing
02.2009 - 07.2009
- Call clients to ensure proper documents sent for application processing
- Quote interest rates for existing future clients; and refer them to correct personnel
- Send and receive Fed-Ex packages
- Provide clients with information regarding application process
- Answer questions regarding correct documentation needed for processing
- Call current clients to ensure delivery of mortgage applications
- Review mortgage applications to ensure proper documentation needed for processing
- Create and manage word and excel documents to track mortgage application deadlines.
Education
Bachelor of Science - in process
J. Sergeant Reynolds Community College
Skills
- Dedicated Work Ethic
- Excellent Communication Internally/Externally
- Client Experience Oriented
- Strong Organization Skills
- Proficient In Microsoft Programs
- Team Player
- Attention to Detail
- Credit evaluation abilities
Timeline
Senior Loan Processor
SunTrust Mortgage/Truist
09.2014 - Current
Loan Processor
Randstad Solutions
04.2012 - 07.2014
Mortgage Assistant
Aerotek Staffing
04.2010 - 01.2012
Consumer Sales
Spherion Staffing
02.2009 - 07.2009
Bachelor of Science - in process
J. Sergeant Reynolds Community College
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