Hi, I’m
AMANDA RAMOS
Carlsbad,CA
Summary
Highly organized and detail-oriented assistant with a proven track record of providing exceptional administrative support to executives. Possessing a strong ability to prioritize tasks, streamline processes, and anticipate needs, I am dedicated to facilitating seamless operations and maximizing productivity in fast-paced corporate environments. With excellent communication and interpersonal skills, I foster effective relationships across all levels of an organization while maintaining utmost confidentiality and discretion. Adaptable and resourceful, I thrive in dynamic settings and excel in handling multiple priorities simultaneously. Seeking an executive assistant role where I can contribute my expertise in executive support to drive operational efficiency and contribute to the success of the organization.
Overview
10
years of professional experience
Work History
United States Air Force National Guard
Executive Assistant
12.2020 - Current
Job overview
- Provide administrative support to Air Force, Department of Defense and joint organizations
- Ensure written communications comply with proper style and format
- Perform postal services
- Comply with proper handling and transmitting of classified information.
- Schedule travel and lodging arrangements for executives
- Attend and participate in job fairs
- Organized new employee orientation schedules for new hires.
- Conducted exit interviews with terminated employees.
Skyline Construction
HR Administrative Assistant/ Project Accountant
02.2022 - 03.2023
Job overview
- Participate in company marketing events, networking to drive new business
- Compile new hire packets and maintain employee handbook for accuracy
- Schedule drug screenings for new hires
- Create owner billings in Foundation software
- Tracked funds, prepared deposits and reconciled accounts.
- Generated reports including A/R, Contract Status, and Job Cost
- Trained new employees on accounting principles and company procedures.
Mission Landscape Companies, Inc
Accounts Receivable and Collections Specialist
09.2016 - 03.2020
Job overview
- Monitored customer accounts for payment delinquency and initiated collection efforts.
- Provide statements to clients to show open and past due balances
- Deposit and apply customer payments
- Resolve client billing inquiries in a timely and professional manner
- Prepare accurate aging reports and collections notations for CFO monthly reviews
- Ensuring confidentiality with company records and information
- Developed and implemented strategies to improve collection processes and reduce overdue payments.
Platinum Program Managers
CSR/ Account Manager
07.2013 - 09.2015
Job overview
- Worked directly with insured and insurance carriers to request amendments, reinstatements and cancellations
- Reconciled billing inquiries for agents and insured
- Processed and distributed monthly loss run reports to agents and insured
- Managed claim status inquiries
- Processed policies, endorsements, and non-renewal documents
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
Community College of The Air Force
Associate of Science
12.2021
Diamond Ranch High SchoolPomona, CA
No Degree
06.2009
Skills
- Goal motivated
- Effective Communicator
- Social Perceptiveness
- Scheduling
- Team Player
- Organized
- Microsoft Office
Languages
Spanish
Native or Bilingual
Timeline
HR Administrative Assistant/ Project Accountant
Skyline Construction
02.2022 - 03.2023
Executive Assistant
United States Air Force National Guard
12.2020 - Current
Accounts Receivable and Collections Specialist
Mission Landscape Companies, Inc
09.2016 - 03.2020
CSR/ Account Manager
Platinum Program Managers
07.2013 - 09.2015
Community College of The Air Force
Associate of Science
Diamond Ranch High School
No Degree