Amanda Rausch-Smith
Nebraska Furniture Mart Inc.
Omaha,NE
1
Certification
17
years of professional experience
Business-focused Scrum leader with experience coaching multiple teams, managing backlogs, and supporting project alignment. Strong in relationship building, team leadership, and process improvement, with a track record of guiding change and strengthening team performance.
Work History
Scrum Master/Senior Scrum Master
8 Years 10 Months- Directed collaboration with product owners to prioritize business requirements and keep work aligned with project goals.
- Coached scrum masters on facilitation, conflict management, and process refinement to improve team effectiveness.
- Established clear communication paths among stakeholders and across teams to support coordinated delivery.
- Created self-organizing environment that supported team growth and stronger accountability.
Quality Assurance Analyst
3 Years 8 Months- Developed automated tests and conducted manual testing of code changes to ensure quality assurance
- Tested store and e-commerce systems for defects before release.
- Collaborated with cross-functional teams to define and clarify project requirements, enhancing project alignment
- Reviewed Nebraska Furniture Mart order workflows for quality gaps and process errors.
- Documented software issues in defect tracking tools for development teams.
Cashiering Assistant Manager
4 Years 1 Month- Managed cash handling, POS transactions, and end-of-day reconciliations.
- Supervised daily operations including scheduling shifts, assigning duties.
- Managed customer service inquiries and complaints in a timely manner.
Education
Bachelor of Arts - Business
Skills
Scrum process guidance
Agile coaching proficiency
Lean project oversight
Change leadership and management
Consistent delivery
Multi Team leadership
Team engagement and collaboration strategies
Analytical/Critical thinking and engagement
Staff development
Relationship communication skills
Certification
- ACSM
- CSPO
- CSP
Timeline
Scrum Master/Senior Scrum Master
Nebraska Furniture Mart Inc.
01.2018 - CurrentRead More
Quality Assurance Analyst
Nebraska Furniture Mart Inc.
05.2014 - 01.2018Read More
Cashiering Assistant Manager
Nebrasaka Furniture Mart
04.2010 - 05.2014Read More
Bellevue University
Bachelor of Arts from Business
Read More