Amanda Rebollar
Sealy,TX
Summary
Dynamic and outgoing professional with proven expertise in customer service and espresso machine operation, honed at Starbucks. Excelled in creating personalized experiences, boosting sales through product upselling, and fostering a positive team environment. Fluent in Spanish, adept at cash handling, and committed to maintaining cleanliness. Demonstrated ability to resolve customer complaints, ensuring satisfaction and loyalty.
Overview
17
17
years of professional experience
Work History
Barista
Starbucks
05.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Team Member
Whatabuger
10.2016 - 09.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Cashier
Chevron
01.2008 - 07.2010
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Kept up-to-date with changing lottery rules and regulations, allowing for accurate information sharing with customers.
- Managed inventory levels of lottery supplies, ensuring availability for continued sales operations.
Education
High School Diploma -
Sealy High School
Sealy, TX05-2001
Skills
- Time management
- Friendly and outgoing
- Cash handling
- Cleanliness
- Exceptional customer service
- Order taking
- Espresso machine operation
- Excellent memory
- Safe food handling practices
- Up-selling
- Product upselling
- FLUENT IN Spanish
Accomplishments
- Promoted to Barista Trainer
- Nominated for Partner of the Quarter multiple times
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Barista
Starbucks
05.2022 - Current
Team Member
Whatabuger
10.2016 - 09.2022
Cashier
Chevron
01.2008 - 07.2010
High School Diploma -
Sealy High School
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