Amanda Renzi
Merrimack,NH
Summary
Senior Medical Assistant delivering high-volume patient support through efficient completion of clinical and administrative tasks. Skilled in patient care coordination, clinical procedures, and accurate documentation. Communicates clearly to improve patient experience and support clinical teams.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Senior Medical Assistant
Lowell General Hospital Main Campus
Chelmsford, Massachusetts
10.2016 - 11.2022
- Recorded vital signs and updated electronic health records accurately.
- Set up exam rooms and sterilized medical equipment before clinical visits.
- Supported physicians during procedures, treatments, and patient exams.
- Collected specimens and followed lab handling protocols.
- Coordinated patient flow and scheduled appointments to optimize clinic operations during peak hours.
- Instructed patients on visit directions, medications, and follow-up care.
- Trained new medical assistants on internal medicine workflows and safety practices to ensure compliance and effective patient care.
- Shared patient care details with healthcare professionals clearly and promptly.
- Checked patient records for accuracy of electronic health record entries.
- Assisted with specimen preparation for laboratory testing.
- Liaised between patients and physicians to facilitate clear communication regarding test results and treatment plans.
- Prepared patients for exams by completing preliminary physical tests.
- Protected patient information in compliance with HIPAA regulations.
- Kept clinical areas stocked with needed supplies.
- Started venipuncture procedures according to established protocols.
- Supported physicians during examinations, diagnostic tests, and treatments.
- Tracked medication refills and prescription renewals requested by physicians or other healthcare providers.
- Assisted with appointment scheduling, supply ordering, and equipment inventory tracking.
- Assisted physicians during examinations, treatments, and minor procedures.
- Provided education and counseling on preventive care, lifestyle changes, and self-care skills.
- Administered injections and immunizations as ordered by physicians or other healthcare providers.
- Performed laboratory tasks such as blood draws and urine collections.
- Managed patient flow in clinic to support efficient operations.
- Completed patient assessments, including vital signs and medical histories.
- Documented notes during patient visits.
- Scheduled patient appointments by phone and in person.
- Prepared treatment rooms by cleaning surfaces and restocking supplies.
- Cleaned and maintained medical equipment according to procedures and standards.
- Explained medications, procedures, and physician instructions to patients.
- Collected, labeled, and stored laboratory specimens correctly before testing.
- Joined team meetings to improve workflows and support better patient outcomes.
- Administered medications under physician supervision.
- Explained treatment steps and physician instructions.
- Positioned patients properly during exams and treatments for comfort and safety.
- Handled general office duties to support administrative staff during peak hours.
- Contacted medical facilities to arrange patient admissions.
- Assisted with medication prior authorizations and insurance radiology prior authorizations etc..
Senior Medical Assistant
Southern NH Medical Center
Amherst, NH
11.2021 - 02.2022
- Demonstrated proficiency in skills such as patient care, record management, and clinical procedures.
- Provided comprehensive family medicine services, emphasizing pediatric care.
- Pediatric intake and immunizations.
Hairstylist
Reflections hair studio
Chelmsford, Massachusetts
08.2012 - 10.2016
- Sanitized tools, stations, and work areas to meet salon safety standards.
- Performed chemical treatments such as perms and relaxers.
- Recommended haircare products and maintenance services to salon clients.
- Cut and shaped hair using shears, clippers, and razors.
- Applied hair color, highlights, and toning treatments following salon formulas.
- Styled hair for everyday wear, special events, and finishing services.
- Scheduled appointments and supported smooth client flow at Reflections hair studio.
- Welcomed customers upon entry into the salon., answered phones and booked appointments.
- Pre-booked future appointments to increase repeat business.
- Tracked inventory of supplies used for styling services.
Education
Graduate Certificate - Medical Assisting
Lincoln Technical Institute
Lowell, MA01-2016
High School Diploma -
Nashoba Valley Technical High School
Westford, MA06-2013
Skills
- Immunization administration
- Electronic health records
- Clinical documentation
- Specimen handling
- Prior authorization processing
- Clinical scheduling
- Patient intake
- Medication reconciliation
- Vital signs monitoring
- Patient communication
- Medical terminology proficiency
- Team coordination
- Medical office administration
- Attention to detail
- Efficient with multiple EMRs, Power Chart, Athena, and Epic
Certification
- Medical Assistant - Graduate Certificate
- Licensed Cosmetologist
Timeline
Senior Medical Assistant
Southern NH Medical Center
11.2021 - 02.2022
Senior Medical Assistant
Lowell General Hospital Main Campus
10.2016 - 11.2022
Hairstylist
Reflections hair studio
08.2012 - 10.2016
Graduate Certificate - Medical Assisting
Lincoln Technical Institute
High School Diploma -
Nashoba Valley Technical High School