Tiffany Johnson
Austin,TX
Summary
Medical professional with extensive experience in patient care and clinical support, prepared to excel in fast-paced healthcare environment. Consistently ensured high-quality care and efficient clinic operations through strong organizational and interpersonal skills. Known for teamwork, adaptability, and commitment to achieving optimal patient outcomes.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Senior Medical Assistant
Ascension Medical Group
05.2020 - Current
- Assisted healthcare professionals with patient examinations and procedures.
- Prepared examination rooms, ensuring cleanliness and availability of necessary supplies.
- Conducted patient intake, recording medical histories and vital signs accurately.
- Supported administrative tasks, including scheduling appointments and managing medical records.
- Educated patients on treatment plans and follow-up care instructions effectively.
Clinic Operations Manager
Baylor Scott & White Medical Center
05.2015 - 05.2020
- Streamlined clinic workflows, enhancing patient flow and reducing wait times.
- Led training programs for staff, improving service quality and operational efficiency.
- Implemented electronic health record (EHR) systems to ensure accurate patient data management.
- Coordinated interdepartmental communication, fostering collaboration among clinical teams.
- Developed scheduling protocols, optimizing resource allocation and staff coverage.
- Analyzed clinic performance metrics, identifying areas for process improvement and cost reduction.
Clinical Coordinator
Baylor Scott & White Medical Center
05.2009 - 05.2015
- Coordinated patient care initiatives, enhancing communication between medical teams and patients.
- Developed and implemented clinical protocols to improve service delivery and compliance.
- Managed scheduling and resource allocation for clinical staff, ensuring optimal workflow efficiency.
- Led training sessions for new staff on clinical procedures and best practices.
- Coordinated patient care plans to improve treatment adherence and patient outcomes.
- Managed interdisciplinary team communications to ensure seamless information flow and collaboration.
Discharge Coordinator
Baylor Scott & White Medical Center
05.2003 - 05.2009
- Coordinated discharge planning to ensure timely patient transitions and optimal resource utilization.
- Facilitated multidisciplinary team meetings to address patient needs and streamline care processes.
- Implemented electronic health record systems for accurate documentation and improved communication among providers.
- Developed educational materials for patients and families, enhancing understanding of discharge instructions and follow-up care.
- Monitored compliance with regulatory standards related to discharge procedures, ensuring quality of care delivery.
- Mentored junior staff on best practices in discharge coordination, fostering a culture of continuous improvement.
Education
BBA - Business Administration And Management
University of Phoenix
Tempe, AZ12-2005
Associate of Science - Medical Assistant
Dallas College
Dallas, TX05-2001
Skills
- HIPAA regulations
- Medical terminology
- Immunization administration
- Patient care coordination
- Recruitment and hiring
- Scheduling management
- Healthcare administration
- Staff scheduling
- Clinical leadership
- Clinical documentation
- Motivation and initiative
- Developing training programs
Certification
- NRCMA - National Registered Certified Medical Assistant
Timeline
Senior Medical Assistant
Ascension Medical Group
05.2020 - Current
Clinic Operations Manager
Baylor Scott & White Medical Center
05.2015 - 05.2020
Clinical Coordinator
Baylor Scott & White Medical Center
05.2009 - 05.2015
Discharge Coordinator
Baylor Scott & White Medical Center
05.2003 - 05.2009
BBA - Business Administration And Management
University of Phoenix
Associate of Science - Medical Assistant
Dallas College
Similar Profiles
Angela KernAngela Kern
Medical Assistant at Henry Ford Health, Ascension Medical Group, PSI, Genesys Integrated Group Practice, Drs Karr and KarrMedical Assistant at Henry Ford Health, Ascension Medical Group, PSI, Genesys Integrated Group Practice, Drs Karr and Karr
Reginald Adams DOReginald Adams DO
Associate Physician at All Saints Ascension Medical Group/ Wisconsin Ave. Family Medical CenterAssociate Physician at All Saints Ascension Medical Group/ Wisconsin Ave. Family Medical Center
Jennifer RolandJennifer Roland
Collections Representative/Customer Service Representative at Ascension Medical GroupCollections Representative/Customer Service Representative at Ascension Medical Group
Taylor PearsonTaylor Pearson
Project Engineer at Hill and Wilkinson General ContractorsProject Engineer at Hill and Wilkinson General Contractors
Jerry CuevasJerry Cuevas
Engineering Process Technician at Tesla - Cell ManufacturingEngineering Process Technician at Tesla - Cell Manufacturing