Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jade Smith

Alliance,OH

Summary

Medical professional with extensive experience in patient care and clinical support, prepared to excel in fast-paced healthcare environment. Consistently ensured high-quality care and efficient clinic operations through strong organizational and interpersonal skills. Known for teamwork, adaptability, and commitment to achieving optimal patient outcomes.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Senior Medical Assistant

Total Medical Care
Canton, OH
04.2017 - Current
  • Oversee daily administrative operations in a busy medical office
  • Manage inventory and coordinate ordering of medical and office supplies
  • Verify insurance eligibility and benefits for patients
  • Establish and manage patient payment plans and assist with collections processes
  • Provide medical scribing support for physician during patient visits
  • Collaborate with healthcare providers and external partners, including skilled nursing facilities

Client Support Representative

Wellness Grove, LLC
Canton, OH
05.2023 - 03.2024
  • Managed front-desk check-in and client verification
  • Processed payments and maintained financial accuracy
  • Handled client communications via phone and live chat
  • Maintained HIPAA-compliant client records
  • Managed waitlists and collections reports in Excel

Server

Outback Steakhouse
North Canton, OH
07.2013 - 04.2017
  • Delivered high-quality customer service
  • Ensured order accuracy through team collaboration
  • Resolved customer concerns professionally

Education

Associate Degree - Nursing

Aultman College of Nursing and Health Sciences
Canton, OH
05-2019

Skills

  • Medical Office Operations
  • Insurance Verification
  • EMR/EHR Systems
  • Patient Scheduling & Coordination
  • Medical Terminology
  • HIPAA Compliance
  • Microsoft Word & Excel
  • Customer Service & Communication
  • Injections administration
  • Vital signs monitoring
  • HIPAA regulations

Certification

  • CPR Certification
  • First Aid Certification

Timeline

Client Support Representative

Wellness Grove, LLC
05.2023 - 03.2024

Senior Medical Assistant

Total Medical Care
04.2017 - Current

Server

Outback Steakhouse
07.2013 - 04.2017

Associate Degree - Nursing

Aultman College of Nursing and Health Sciences