AMANDA ROBINSON
Bloomington,Indiana
Summary
Highly motivated employee eager to embrace new challenges. Possesses a strong work ethic, adaptability, and exceptional interpersonal skills. Skilled in collaborating as part of a team, as well as working independently and efficiently acquiring new skills.
Overview
27
27
years of professional experience
Work History
Student Programming Coordinator
Indiana University
Bloomington, IN
06.2022 - Current
- Provided program-related support to student program participants.
- Served in an administrative role to facilitate program activities that strengthen student academic engagement and experiential learning capacity.
- Managed a high volume of inquiries from students, parents, instructors, and academic liaisons by responding promptly through phone calls,email or direct interaction.
Office Assistant
Kenney Orthopedics
Bloomington, IN
01.2021 - 01.2022
- Scheduled and confirmed appointments
- Managed collection of patient payments and essential paperwork
- Assisted in patient intake, recording weight and medical history
- Handled patient charts efficiently, performed meticulous data entry operations, and conducted thorough insurance verifications
- Ensured presentation of exam rooms and waiting rooms
- Supported smooth functioning of nearby offices by filling in during personnel shortages
- Completed additional tasks as delegated.
Passport Acceptance Agent
Indiana University
Bloomington, IN
01.2020 - 01.2021
- Verified applicant identification papers for passport applications
- Verified supplied citizenship papers and supporting documents
- Utilized professional photography skills to produce high-quality passport images
- Collected fees
- Facilitated the oath and witnessed the signing of applications
- Ensured proper sign-off and forwarded to relevant field offices.
Health Awareness Coordinator
Big Brothers Big Sisters via AmeriCorps
Bloomington, IN
01.2014 - 01.2015
- Efficiently matched personnel to specific research projects and successfully generated a Road Map To Local Health Resources.
- Coordinated a range of activities including cooking lessons, sporting events, and an educational Health & Safety Fair
- Received training in AIM (Advanced Interviewing Methods) and honed skills in interviewing potential Big Brothers & Big Sisters.
Hostess & Brand Growth Specialist
Chick-Fil-A
Bloomington, IN
01.2013 - 01.2014
- Collaborated with Community Coordinator to execute national promotional campaigns and organize special events.
- Delivered exceptional customer service resulting in increased customer satisfaction ratings
- Successfully organized and executed all aspects of birthday party operations
Lived Abroad in New Zealand
Volunteer Position
Wellington
01.2003 - 01.2012
- Assisted in providing healthcare services to marginalized communities
- Sterilized equipment, developed x-rays, and prepared treatment rooms while providing clerical support and replenishing supplies
- Advocated for patient education by creating and administering a Pfizer-approved web site focused on Migraine in partnership with the New Zealand Neurological Society.
HIV-AIDS Program Specialist
Clarian Health Methodist Hospital
Indianapolis, IN
01.2003 - 01.2004
- Devised, refined, and implemented a successful program from scratch, resulting in the acquisition of event funds.
- Initiated proactive communication with potential speakers, leading to successful partnerships and effective oversight of seminars and grand rounds presentations.
- Required 25% travel for job.
Pediatric Unit Support Representative
St. Vincent Hospital Indianapolis
, IN
01.2001 - 01.2003
- Provided first impression to parents and visitors upon their arrival to the unit.
- Managed call routing and inquiries, while transcribing doctors' orders to facilitate communication among healthcare professionals.
- Designed and created an all-encompassing training manual for Pediatric Unit Secretaries.
- Facilitated access to local resources for parents of hospitalized children, including accommodations, transportation, and benefits such as food and fuel vouchers.
Clerical Assistant
Indiana University Department of Biology
Bloomington, IN
01.1997 - 01.2001
- Succeeded in efficiently managing duties as a temporary Scheduling Officer, ensuring seamless transition to the upcoming semester.
- Managed course evaluation, textbook requisitions, and office operations efficiently for the Scheduling Officer
- Assisted with filing documents and maintaining records.
- Provided administrative assistance to staff members.
- Efficiently managed incoming phone calls by promptly answering and directing them to the relevant staff members.
Education
Bachelor of General Studies -
Indiana University - Purdue University
Indianapolis, IN05-2002
Associate of Liberal Arts -
Indiana University
Bloomington, IN01.2000
Master of Liberal Studies -
Indiana University
Bloomington, INAwards
Awarded transcipt notation for Demonstrated Research Proficiency
Graduated with distinction.
Timeline
Student Programming Coordinator
Indiana University
06.2022 - Current
Office Assistant
Kenney Orthopedics
01.2021 - 01.2022
Passport Acceptance Agent
Indiana University
01.2020 - 01.2021
Health Awareness Coordinator
Big Brothers Big Sisters via AmeriCorps
01.2014 - 01.2015
Hostess & Brand Growth Specialist
Chick-Fil-A
01.2013 - 01.2014
Lived Abroad in New Zealand
Volunteer Position
01.2003 - 01.2012
HIV-AIDS Program Specialist
Clarian Health Methodist Hospital
01.2003 - 01.2004
Pediatric Unit Support Representative
St. Vincent Hospital Indianapolis
01.2001 - 01.2003
Clerical Assistant
Indiana University Department of Biology
01.1997 - 01.2001
Bachelor of General Studies -
Indiana University - Purdue University
Associate of Liberal Arts -
Indiana University
Master of Liberal Studies -
Indiana University