GENESIS BERRIOS-TORRES
Philadelphia
Summary
Knowledgeable [Desired Position] with background in project coordination and successfully managing multiple tasks simultaneously. Delivered crucial support in organizing events and streamlining processes to enhance operational efficiency. Demonstrated proficiency in communication and problem-solving to improve team collaboration and project outcomes.
Overview
3
3
years of professional experience
Work History
Coordinator of Student Engagement, Commuter and Off-Campus Programming
La Salle University
08.2022 - Current
- Manage and supervise a team of Commuter Coaches, providing support and mentorship to first-year and transfer students
- Supervise a Graduate Assistant and collaborate to make parent-centered content available to Spanish speaking families
- Develop and execute programming and events to enhance student engagement and community involvement
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
- Coordinate project timelines by managing schedules and resources to ensure on-time completion of deliverables.
University On-Call Crisis Response
La Salle University
08.2022 - 05.2024
- Respond to emergencies, provide de-escalation support, and ensure the well-being of students in crisis situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing incident reports, including general incidents, sexual misconduct, Title IX, and building maintenance reports.
- Developed and maintained courteous and effective working relationships when collaborating with university public safety and other campus partners.
Coordinator of New Student Orientation
Pennsylvania State University
05.2022 - 07.2022
- Assisted in the supervision of orientation leaders and the management of orientation events
- Presented essential university information to incoming freshmen, demonstrating strong communication skills
Teacher Assistant, 2nd Grade
Tacony Academy Charter School
01.2022 - 05.2022
- Provided personalized support and instruction to students, demonstrating patience and adaptability
- Facilitated guided reading and led instruction when needed, contributing to academic success
Site Director for Before and After Care Programming
YMCA
08.2021 - 12.2021
- Managed before and after school programming for elementary students, ensuring a safe and engaging environment
- Provided tutoring and trained part-time employees on effective strategies for working with children
Education
Masters of Higher Education -
The Pennsylvania State University
12.2022
Bachelors - Psychological and Social Sciences
The Pennsylvania State University
Abington, PA05.2021
Skills
- Multitasking and organization
- Scheduling and calendar management
- Data entry
- Event planning
- Budget management
- Staff supervision
- Proficiency in Microsoft Suite
- Spanish-Speaking
- Schedule coordination
- Team collaboration
Languages
Spanish
Native or Bilingual
Timeline
University On-Call Crisis Response
La Salle University
08.2022 - 05.2024
Coordinator of Student Engagement, Commuter and Off-Campus Programming
La Salle University
08.2022 - Current
Coordinator of New Student Orientation
Pennsylvania State University
05.2022 - 07.2022
Teacher Assistant, 2nd Grade
Tacony Academy Charter School
01.2022 - 05.2022
Site Director for Before and After Care Programming
YMCA
08.2021 - 12.2021
Bachelors - Psychological and Social Sciences
The Pennsylvania State University
Masters of Higher Education -
The Pennsylvania State University
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