Summary
Overview
Work History
Education
Skills
Timeline
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KALIA FORREST

Mechanicsburg,PA

Summary

Dynamic and detail-oriented professional with a proven track record at Messiah College, adept at enhancing office efficiency and confidentiality. Excelled in data entry and customer service, demonstrating computer proficiency and an upbeat personality. Skilled in fostering customer trust, organizing meticulously, and maintaining poise under pressure.

Overview

2
2
years of professional experience

Work History

Student Engagement Office Assistant (on Campus)

Messiah College
Mechanicsburg, PA
05.2024 - Current
  • Maintained confidentiality in handling sensitive information while performing administrative tasks
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries
  • Expedited document processing with accurate data entry and timely filing
  • Enhanced staff communication, creating comprehensive internal directory with contact information and areas of expertise
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted

Optometric Technician

Visionfirst
08.2022 - 05.2023
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive
  • Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays
  • Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients
  • Acquainted patients with procedures and explained purpose of testing to establish consent
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping

Education

Bachelor of Arts - Clinical Psychology

Messiah University
Mechanicsburg, PA
05.2027

High School Diploma -

James Madison High School (Online)
Norcross, Georgia
07.2022

Skills

  • Computer Proficiency
  • Efficient and Detail-Oriented
  • Upbeat and Positive Personality
  • Building Customer Trust and Loyalty
  • Calm and Professional Under Pressure
  • Work well under pressure
  • 40 wpm
  • Attentive to detail
  • Organization skills
  • Data Entry
  • Outstanding Customer Service

Timeline

Student Engagement Office Assistant (on Campus)

Messiah College
05.2024 - Current

Optometric Technician

Visionfirst
08.2022 - 05.2023

Bachelor of Arts - Clinical Psychology

Messiah University

High School Diploma -

James Madison High School (Online)

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KALIA FORREST