Johmi Vargas

Guided prospective students through the entire enrollment process, from inquiry to application submission, to class registration.
Provided detailed information on degree programs and university offerings.
Facilitated communication among campus departments regarding transcripts, tuition, and credit transfers.
Supported students by addressing obstacles encountered during the enrollment journey.

• Collaborated with team members to implement effective communication strategies.
• Conducted outreach efforts to increase awareness of available programs.

Maintained office operations and reception desk for 392-bed apartment community.
Served as primary contact point for residents, parents, and visitors.
Answered telephone and in-person inquiries regarding housing issues at Rosen facility.
Responded to resident inquiries by routing matters to appropriate coordinators or maintenance staff.
Provided administrative support to housing professionals assigned to facility.
Managed calendars and scheduled appointments and meetings efficiently.
Drafted letters and memoranda to facilitate communication within the department.

• Managed office communications and correspondence for faculty and staff.
• Maintained electronic filing systems for efficient document retrieval.
• Facilitated onboarding processes for new staff members within the department.
• Answered phone calls and emails to provide information, resulting in effective business correspondence.
• Entered data into spreadsheets using Microsoft Excel or other similar programs.
• Handled confidential documents in an organized fashion according to established protocol.
• Maintained office supplies inventory by checking stock to determine inventory level.
• Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
• Professionally greeted visitors, responded to inquiries, and directed them to appropriate personnel.
• Ensured efficient operation of office equipment such as printers, copiers and fax machines.

Participated in structured administrative shifts each week as designated, accommodating various schedules.
Built team morale through effective communication and mutual respect among team members and residents.
Actively promoted ACC programs while assisting in planning and executing community events.
Supported administration of weekly turns, move-ins, and move-outs to facilitate smooth facility operations.

• Facilitated resident engagement through organized community events and activities.
• Assisted in resolving resident concerns and providing excellent customer service.
• Coordinated maintenance requests and ensured timely follow-up with residents.
• Maintained accurate records of resident interactions and service requests.
• Trained new staff on operational procedures and community policies.
• Directly collaborated with Disney College Program personnel for events, or student communication.