Amanda Rodriguez
Yukon,OK
Summary
Proven track record in enhancing client wellness and satisfaction at Independent, leveraging skills in Swedish Massage and empathetic client consultation. Expert in implementing innovative strategies and fostering a positive environment, significantly increasing return clientele. Demonstrates exceptional professional communication and a results-driven approach, ensuring high standards of service and operational efficiency.
Overview
12
12
years of professional experience
Work History
Massage Therapist Intern
Independent
Oklahoma City, OK
11.2018 - Current
- By Contributed to a positive work environment through effective communication and collaboration with team members.
- Increased return clientele by building rapport and trust through attentive listening and empathetic understanding of clients'' concerns.
- Implemented innovative marketing strategies that increased awareness about available services among potential clientele.
- Educated clients on self-care techniques, promoting lasting improvements in overall health and wellness.
House Manager
Remember When Assisted Living
Oklahoma City, OK
02.2013 - 07.2018
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
- Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
- Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Oversaw budget to manage expenditures and control costs.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Facilitated communication between family members regarding important updates or decisions related to the house manager role.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Established an atmosphere of trust, respect, and professionalism within the household, fostering a positive environment for both family members and staff.
Education
License Massage Therapist - Massage
Central Ok College
Okc09.2015
Mat,cma, - Nursing Administration
Canadian Valley Biotech
Yukon, OK02.2004
Skills
- Swedish Massage
- Deep Tissue Massage
- Professional Communication
- Client consultation
Timeline
Massage Therapist Intern
Independent
11.2018 - Current
House Manager
Remember When Assisted Living
02.2013 - 07.2018
License Massage Therapist - Massage
Central Ok College
Mat,cma, - Nursing Administration
Canadian Valley Biotech