Amanda Rodriguez
Fargo
Summary
Skilled in developing and implementing effective loss prevention strategies within retail environments. Possess comprehensive knowledge of surveillance techniques and security systems, coupled with strong analytical skills to identify vulnerabilities and reduce shrinkage. Have successfully led teams in conducting thorough investigations, ensuring compliance with policies, and significantly mitigating theft-related losses in previous roles. Demonstrated ability to work collaboratively with store management to create safer shopping experiences while maintaining operational efficiency.
Overview
10
10
years of professional experience
2007
2007
years of post-secondary education
Work History
Loss Prevention Detective
HomeGoods
Fargo
09.2024 - Current
- Ensuring a high level of execution of operational controls on damages.
- Engaged with customers and staff to promote a safe shopping experience.
- Enforced company policies related to loss prevention.
- Validating our merchandise is properly ticketed and protected.
- Advocating for our customers, and deterring external theft, by educating excellent customer engagement.
- Providing education concerning the awareness of shrink and it's causes, to our associates.
- Investigating and resolving internal theft causes.
- Creating collaborative partnerships, with the store teams, to help provide solutions to mitigate shrink and ensure the safety of everyone.
Key Carrier
HomeGoods
Fargo
09.2023 - 04.2025
- Supervised sales floor operations during peak hours to enhance customer service.
- Followed opening and closing procedures as outlined by the manager.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Coached staff on strategies to enhance performance and improve customer relations.
Backroom Coordinator
HomeGoods
Fargo
05.2021 - 10.2022
- Organized backroom inventory for efficient product retrieval and display.
- Coordinated merchandise flow to sales floor based on store needs.
- Trained new team members on backroom processes and safety protocols.
- Maintained cleanliness and orderliness of backroom storage areas.
- Implemented best practices for stock rotation and product labeling.
- Unloaded shipments from vendors into the store's backroom.
- Trained new backroom associates in inventory procedures and system use.
Cashier
Hornbachers Foods
Fargo
04.2016 - 10.2018
- Processed customer transactions efficiently and accurately.
- Trained new cashiers on procedures and customer service best practices.
- Maintained clean and organized checkout area for optimal customer experience.
- Assisted customers with product inquiries and provided friendly service.
Education
Associate of Science - Nursing
Minnesota Tech
Minnesota , MN 04.2004 - 11.2009
Fargo North High School
Fargo, NDSkills
- Team collaboration
- Customer relationship management
- Effective communication
- Attention to detail
- Interpersonal skills
- Relationship building
- Shoplifting Awareness
- Store auditing
- Multitasking
- Self motivation
Timeline
Loss Prevention Detective
HomeGoods
09.2024 - Current
Key Carrier
HomeGoods
09.2023 - 04.2025
Backroom Coordinator
HomeGoods
05.2021 - 10.2022
Cashier
Hornbachers Foods
04.2016 - 10.2018
Associate of Science - Nursing
Minnesota Tech
04.2004 - 11.2009
Fargo North High School