Amanda Rok
Gibsonia,PA
Summary
Amanda is an enthusiastic professional with extensive experience managing project timelines, vendor management, and program management and thrives under tight deadlines. Has helped build major programs and successfully saved multiple projects with clean up and process improvement implementation. Background in project/ program management with emphasis in site development and real estate. 11.5 years’ experience in the telecommunications industry which includes small cell, new builds, and relocation projects. Team player and can work collaboratively across teams including, engineering, implementation, construction, legal, network operations, and fiber to achieve organizational and program goals.
Overview
13
13
years of professional experience
Work History
Developer III- Network Real Estate (Contractor)
Verizon Wireless
05.2024 - Current
- Interpret Verizon policies and procedures and effectively communicate them to third party vendors
- Identify, analyze, and resolve real estate and lease- related issues as needed to meet internal or external deadlines and reporting requirements
- Successfully negotiate and work with all types of Landlords and their agents in order to preserve Verizon’s rights and meet Verizon’s contractual leasing and regulatory obligations
- Identify and resolve network/ site critical issues requiring immediate escalation to the Network leadership team
- Review and manage financial invoicing for vendor services
- Navigate and complete FUZE tasks
Project/ Program Manager
Advantage Engineers/ Network Connex
06.2020 - 05.2024
- Created successful MLA Management Program to support T-Mobile West Region
- Managed a team of six (6) direct reports
- Was the first market to launch Magenta Build, extensive experience in reporting and tracking
- Reviewed leases for potential rent deductions, approved and routed within T-Mobile
- Worked with Cross-Functional Site Acquisition departments to make sure we were addressing issues with Landlords and Jurisdictions
- Worked to define project scope and am responsible for meeting project deadlines and obtaining deliverables while working with multiple internal and external customers
- Develop and maintain project/ program/ budget- meeting and or exceeding budget goals monthly and preparing and presenting reports to Director of West Region
- Cleaned up MW and Fiber program with process improvements and streamlining responsibilities
- Work with Construction on driving deadlines and obtaining deliverables
- Drive cross-functional projects and manage outside vendors
- Manage a team of vendors to stay on pace for client goals/ budget
- Work with TMO for project goals and customer satisfaction
Project Manager (Contractor) Small Cell
Verizon Wireless
12.2019 - 06.2020
- Manage Vendors to deliver on Real Estate Milestones
- Reviews candidate selections to send to RF
- Maintain project data accuracy in PMT at all time
- Prepare deal memos and lease packages for signature to ensure smooth routing process
- Lead deployments and update tasks for Real Estate
- Manage processes to ensure all parties are meeting established timeframes
- Creates, receives, processes, and manages PO’s associated with Real Estate projects
Site Acquisition Manager
Synergy
03.2019 - 09.2019
- Project Manager on all sites from our MLA partners (Crown Castle, SBA, American Towers)
- Managed L600, NSD, and MW projects from app creation to entitlement complete
- Had weekly deployment calls with T-Mobile and MLA partners
- Processed lease amendments and or revisions
- Managed sites in 2 markets in Montana and Salt Lake City remotely
Contract Manager
Crown Castle
07.2018 - 03.2019
- Negotiated license agreements
- Managed contracts with National Customer inclusive to small cell and tower agreements
- Resolved decom disputes where customers still have equipment on towers
- Contract language expert throughout the country on T-Mobile license agreements
- Worked with different areas within the organization on what T-Mobile has rights to per their agreements
- Reported churn budgets, merger analysis, repaper agreements, etc
- Worked as a liaison between customer and Crown Castle
- Weekly and biweekly calls with customer for open issues and disputes
- Reported on monthly churn to VP of Sales
- Point of contact for all T-Mobile contract questions (Small Cell and Towers)
- Calculated Buyouts based off on CLA Contracts
- Reviewed terminations based off on individual MLA/ SLA
Real Estate Specialist
Crown Castle
02.2013 - 06.2018
- Built relationship with government jurisdictions to obtain building and zoning permits
- Represented Crown Castle at jurisdictional zoning hearings
- Worked with government agencies to get the necessary permits start construction
- Bid out and assist in the selection of electrical and general contractors
- Reviewed construction and engineer documents to make sure they match up with corporate application
- Used PMT to keep timely and accurate forecasts as well as detailed notes for deployment calls with our customers
- Filed for all necessary permits that are required to NTP construction
- Worked to pull in targeted permits for customer within a forecasted time frame
- Developed process and process improvement manual for new hires
- Trained new Real Estate Service hires
- Worked with landlords on disputes
- Educated government on legislation that passed that applies to telecommunication
- Worked with other areas on what Crown Castle has rights to per lease agreement
- Sent out necessary documentation to jurisdictions in the Mid-West to obtain building and zoning permits
- Gathered all check requests for any filing fees and sent them to each jurisdiction
- Followed up with jurisdiction on possible updates on when permits will be coming back
- Made sure documentation is saved and uploaded in the application and customer database
- Supported real estate specialists and team leads
- Helped put together process and procedure training manual
Project Services Coordinator
NEP Broadcasting-Golf Channel
06.2011 - 08.2012
- Worked with directors and producers to hire crew members to staff shows
- Coordinated flights, hotels and rental cars for crew members
- Coordinated conference calls to review event details with clients and crew
- Responsible for building a 30-day budget to send to client for approval
- Coordinated with hotel personal to review contacts and rooming lists and all details surround arrangements
- Responsible to approve timecards, business vendor invoices and expenses that come back from site
Education
Bachelor of Science Degree - Entertainment Business
Full Sail University
Winter Park, Fl01.2007
Associate of Science Degree - Audio Engineering
Full Sail University
Winter Park, Fl01.2006
Skills
- Team Management
- Client Relationship Builder
- Budgeting/ Financial Management
- Vendor Management
- Risk Management
- Conflict Resolution
- Communication Skills
- Project development
- Project tracking
- Productivity Improvement
- Vendor Sourcing
- Document Management
- Project Planning
- Technical Support
- Cost Control
- Project Management
- Contract/ Lease Management
- Coaching and Mentoring
- Stakeholder Communications
- Project development and lifecycle
- Staff training and mentoring
- Construction management
- Cross-functional coordination
- Client Relations
- Budget Preparation
- Contract negotiation expertise
- Forecasting
- Lease Agreements
- Environmental assessments
- Land Use Planning
- Zoning regulations
- Revenue Forecasting
- Program Development
- Team building
Timeline
Developer III- Network Real Estate (Contractor)
Verizon Wireless
05.2024 - Current
Project/ Program Manager
Advantage Engineers/ Network Connex
06.2020 - 05.2024
Project Manager (Contractor) Small Cell
Verizon Wireless
12.2019 - 06.2020
Site Acquisition Manager
Synergy
03.2019 - 09.2019
Contract Manager
Crown Castle
07.2018 - 03.2019
Real Estate Specialist
Crown Castle
02.2013 - 06.2018
Project Services Coordinator
NEP Broadcasting-Golf Channel
06.2011 - 08.2012
Bachelor of Science Degree - Entertainment Business
Full Sail University
Associate of Science Degree - Audio Engineering
Full Sail University