Amanda Ruiz
Visalia,CA
Summary
Detail-oriented professional with a solid background in technical communication and management collaboration. Known for effective problem-solving and customer relations, consistently delivering high-quality training and educational experiences that align with industry trends.
Overview
8
8
years of professional experience
Work History
School Success Specialist / Babe Hair Extensions
Beauty Industry Group
Los Angeles, CA
08.2025 - Current
- Developed educational materials to enhance program delivery and engagement.
- Coordinated training sessions for educators, ensuring alignment with curriculum standards.
- Maintained communication with participants, addressing inquiries and providing resources.
- Conducted research on emerging trends in education to inform program development.
- Managed real-time education program delivery to meet scheduled and expected objectives.
- Facilitated interdisciplinary collaboration among educators, fostering a supportive learning environment for students across cosmetology education.
Virtual Consultant / Glam Seamless Hair Extensions
Beauty Industry Group
Los Angeles, CA
06.2021 - 08.2025
- Developed strategic marketing campaigns to increase brand visibility and customer engagement.
- Analyzed market trends to provide insights for product development and positioning strategies.
- Collaborated with cross-functional teams to enhance operational efficiency in service delivery.
- Conducted training sessions for team members on industry best practices and new product lines.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
Cosmetology Instructor
Estes Institute of Cosmetology and Arts
Visalia, CA
03.2018 - 06.2021
- Developed and implemented curriculum for diverse cosmetology programs.
- Mentored students in advanced techniques and industry standards.
- Evaluated student performance, providing constructive feedback for improvement.
- Coordinated practical workshops to enhance hands-on learning experiences.
- Collaborated with faculty to improve course offerings and student engagement strategies.
- Developed engaging lesson plans that incorporated industry trends, resulting in a dynamic learning environment.
- Prepared students for job interviews by conducting mock interviews and offering guidance on resume writing and portfolio development.
Education
Associate of Science - Cosmetology
Estes Institute of Cosmetology And Arts
Visalia, CA01.2011
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Management collaboration
- Technical communication
- Supply management
Accomplishments
- Conflict Resolution - Accountable for managing customer account inquiries, accurately delivering information to ensure the resolution of product/service issues and customer satisfaction.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Attained the highest number of new credit accounts opened within a one-month timeframe.
- Promoted products and encouraged customers to upgrade their existing product plans.
Timeline
School Success Specialist / Babe Hair Extensions
Beauty Industry Group
08.2025 - Current
Virtual Consultant / Glam Seamless Hair Extensions
Beauty Industry Group
06.2021 - 08.2025
Cosmetology Instructor
Estes Institute of Cosmetology and Arts
03.2018 - 06.2021
Associate of Science - Cosmetology
Estes Institute of Cosmetology And Arts