Amanda Saffel
Plano,TX
Summary
Versatile and innovative management professional skilled at seeing "big picture" while still also focusing on details. Expertise in business development and streamlining processes and systems. I bring over 13 years of leadership experience to the table and I am excited to embark on a new adventure.
Overview
24
24
years of professional experience
Work History
eStore Manager
CENTRAL MARKET/H-E-B
Plano, TX
12.2018 - 05.2022
- Was promoted to eStore Manager and invited to set up and open the new
- Curbside department at the Central Market Plano location
- Made employment and business-related decisions related to hiring, promoting, celebrating, suspending, discharging or other partner related matters
- Supervised, coached, developed and trained partners on my team
- Responsible for driving overall productivity of the department through effective scheduling
- Ensured all Food Safety and Sanitation regulation standards were met on a daily basis
- Maintained an average NPS (Net Promoter Score) of 80
- Daily use of MS Office (Word, Excel), Teams, Slack, Zoom, Google
- Chrome and Various HEB specific programs
- Food Safety Manager and TABC certified
- Managed a team between 25-40 partners.
Operations Manager
CENTRAL MARKET/H-E-B
Plano, TX
10.2012 - 12.2018
- Solved common and complex business, customer and partner issues daily
- Oversee and direct workflow cross functionally across the entire store in absence of the GM/Directors
- Made employment and business-related decisions related to hiring, promoting, celebrating, suspending, discharging or other partner related matters
- Responsible for store walks, taking corrective action and addressing all equipment and facility issues
- Maintaining all store/company licenses and registrations, to ensure that they were kept up to date
- Point of contact for all Loss Prevention related issues
- Working closely with other leadership in the store, Corporate LP and local law enforcement when necessary.
Receiving Manager
CENTRAL MARKET/H-E-B
Dallas, TX
11.2011 - 10.2012
- Invited to help Grand Open our new Central Market location as their
- Receiving Manager
- Oversee wareroom conditions and organization
- Responsible for total operation of the Receiving Department including accounting of all DSD product received through the backdoor and any accompanying paperwork, unloading and loading trucks, communicating truck schedule to department leaders and maintaining positive relationships with vendors
- Assisted with inventory prep and center store inventory
- MHE Certified Trainer for the store.
Receiving Manager
CENTRAL MARKET/H-E-B
Plano, TX
06.2009 - 11.2011
- Promoted to Receiving Manager after completing CMU (Central Market University - Management
- Training)
Receiving Lead
CENTRAL MARKET/H-E-B
Plano, TX
02.2006 - 06.2009
- Promoted to the Lead in the department after completing Lead development training.
Receiving Specialist
CENTRAL MARKET/H-E-B
Plano, TX
04.2003 - 02.2006
Receiving Manager
Rainbow Foods
Plano, TX
04.2002 - 04.2003
Bookkeeper
Super 1 Foods
Plano, TX
07.1998 - 04.2002
- Count, verify and set up cashier tills daily
- Count and reconcile the contents of the safe at the start of each shift
- Answer the phone
- Cash customer checks
- Western Union
Education
High School Diploma -
Plano East Senior High
Skills
- Ability to work in a group setting or independently
- Adaptable and resilient
- Customer service
- Detail oriented
- Dependable
- Effective communication
- Integrity
- Problem solving
- Scheduling
- Team building
- Team management
- Time management
- Food Safety
- Leadership
- Store Management Experience
- Inventory Control
- Payroll
- Retail Management
- POS
- Microsoft Office
- Bookkeeping
- Retail Sales
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
eStore Manager
CENTRAL MARKET/H-E-B
12.2018 - 05.2022
Operations Manager
CENTRAL MARKET/H-E-B
10.2012 - 12.2018
Receiving Manager
CENTRAL MARKET/H-E-B
11.2011 - 10.2012
Receiving Manager
CENTRAL MARKET/H-E-B
06.2009 - 11.2011
Receiving Lead
CENTRAL MARKET/H-E-B
02.2006 - 06.2009
Receiving Specialist
CENTRAL MARKET/H-E-B
04.2003 - 02.2006
Receiving Manager
Rainbow Foods
04.2002 - 04.2003
Bookkeeper
Super 1 Foods
07.1998 - 04.2002
High School Diploma -
Plano East Senior High
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