Miguel Ayala

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and partners.
• Managed wrap inventory, operating ratio, partner metrics, and department opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed 100+ employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new hires.
• Fostered a positive work environment by cultivating strong relationships between store team and department partners.

My personal window tinting business where my goal is to offer customers the comfort and privacy they want in their car. Oversaw all operations from managing inventory, booking clients, expense control, professional installation and great client relationships.

• Streamlined operations for increased efficiency and productivity through effective delegation of tasks.
• Collaborated with management on strategic planning initiatives, contributing to overall success.
• Managed partners schedules, ensuring proper coverage during peak hours.
• Ensured compliance with company policies and procedures, leading to consistently high metrics.
• Developed programs to boost morale and drive higher levels of performance among partners.

• Streamlined operations for increased efficiency and productivity through effective delegation of tasks.
• Collaborated with management on strategic planning initiatives contributing to overall success.
• Managed partners schedules, ensuring proper coverage during peak hours.
• Ensured partners were following proper processes to contribute to increased productivity.

• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked well in a team setting, providing support and guidance.
• Assigned roles to cashiers and baggers to efficiently assist our customers

• Helped large volume of customers every day with positive attitude and focus on customer retention and hospitality.
• Maintained a high level of product knowledge, providing accurate information to customers.
• Maintained a high level of cleanliness in both the registers and parking lot.
• Processed orders accurately and efficiently, ensuring timely checkout of products to customers.