Amanda Sand
Mazeppa,MN
Summary
Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Adaptive to new environments. Track record of being an essential team player in process flows and providing mentorship to other staff members. Skilled in customer service roles.
Overview
16
16
years of professional experience
Work History
Data Manager II/Alliance Pathology Coordinator
Mayo Clinic
08.2016 - Current
- Analyze and edit research protocols.
- Receive and accession tissue specimens from external sites into research database
- Content expert for Pathology documents and workflows.
- Identify and resolve quality assurance errors and conflicts
- Develop information extraction and monitoring practices based on up-to-date standards.
- Adhere to set schedules for pathology projects
- Communicate daily with off-site clinical research employees and clients
- Generate accrual reports within Excel, modify and filter data
Clinical Assistant
Mayo Clinic
02.2013 - 08.2016
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments. Obtained medical history, medication information, current symptoms, and allergies
- Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
- Called and faxed pharmacies to submit prescriptions and refills
- Restocked supplies in front office and in patient exam rooms to stay in line with expected patient levels.
- Prepared, sanitized equipment and restocked examination rooms following clinic/hospital guidelines.
- Coordinated with appropriate administrative staff to address clinical and operational questions.
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
- Non-Licensed Delegate Process Redesign team member; MICS Superuser, STARS Representative (Floor trainer and super user)
- Participated on interview panels.
Clinical Assistant
Mayo Clinic
04.2008 - 02.2013
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments. Obtained medical history, medication information, current symptoms, and allergies
- Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
- Called and faxed pharmacies to submit prescriptions and refills
- Restocked supplies in front office and in patient exam rooms to stay in line with expected patient levels.
- Prepared, sanitized equipment and restocked examination rooms following clinic/hospital guidelines.
- Coordinated with appropriate administrative staff to address clinical and operational questions.
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
- Non-Licensed Delegate Process Redesign team member; MICS Superuser, STARS Representative (Floor trainer and super user)
- Participated on interview panels.
Education
No Degree - Practical Nursing
Rochester Community And Technical College
Rochester, MNBachelor of Arts - Art
Saint Cloud State University
Saint Cloud, MN12.2007
Associate of Arts - Generals
Rochester Community And Technical College
Rochester, MN05.2005
High School Diploma -
Zumbrota-Mazeppa Senior High School
Zumbrota, MN06.2003
Skills
- Quality assurance and attention to detail
- Compiling Data for projects and requests as assigned
- Collaboration on special project needs and processes
- Experience working with diverse groups of people
- Adept with patient and client interaction/customer service
- Ability to problem solve/troubleshoot, prioritize, and stay organized
- Supportive and adaptive to new environments
- Dependable, flexible, self-motivated
- Innovative with process improvements
- Team player
- RLIMS
- Medidata Rave
- Mayo Intranet/Outlook
- Microsoft Applications: Teams/Excel/Word
Timeline
Data Manager II/Alliance Pathology Coordinator
Mayo Clinic
08.2016 - Current
Clinical Assistant
Mayo Clinic
02.2013 - 08.2016
Clinical Assistant
Mayo Clinic
04.2008 - 02.2013
No Degree - Practical Nursing
Rochester Community And Technical College
Bachelor of Arts - Art
Saint Cloud State University
Associate of Arts - Generals
Rochester Community And Technical College
High School Diploma -
Zumbrota-Mazeppa Senior High School